Ford EcoSport Titanium 1.5tdci 95ps M5 4DR

We just bought our second Dacia Duster, traded in the previous and the service was very easy and straightforward and customer care wonderful. Paula is a fabulous help through the process and I highly recommend the professional service and advice.

Good motor retailer to work with. Salesman was on his game. Huge operation going on there. Did a deal pretty easy to be fair. Would have been a 5 star review but for the unexpected delay getting car ready once the deal was done. I guess it’s a sign of the times all maintenance garages are absolutely flat out. But car delivered and everything is good to go.

EDIT UPDATE - So a day after I posted my review, I received a call and my car was booked in to be looked at and I was provided with a loan car (on which I had to pay extra insurance on btw) The loan car was way smaller than my car, and it was a hassle driving with my family. Took a week and a half to fix the issue (which left wheel alignment issues, meaning it has to go back again!) Took nearly a week to receive a simple feedback email about what work was carried out on the car as I was just being passed off again and forgotten about - I had to follow up. I was promised a full tank of fuel on return of my car - It didn't happen and I had to go back there to get it done. Still left frustrated and still feeling after-sale service is none-existent Original Post: Has NOT been a pleasure dealing with CarStore in Cork. I bought my car in January 2024. First - there was a delay with delivery due to an issue with one of the wheels - Which they said they will sort out before delivering the car. (Which they refused to give details about and presented issues later). When I got the car, after it's been cleaned by Valet, there was mold and old food found in the back center console. After about 2 months of driving the car, I noticed a wobble when slowing down to stop or when I drive on the motorway at 100km ph. I contacted Shane as I know there was an issue with one of the wheels - they never said exactly what the issue was to this day. Shane advised "it's probably just a balancing issue" and offered to get it looked at. I said it would be nice, because I drive my children around. It's been over 4 weeks since I confirmed what my availability was to get this issue fixed and I have not heard anything back. There has just been empty promises made and no resolutions or action. Doubt I will be returning or advising anyone to buy there. They don't care once the sale is made.