Ford Edge 2.0 TDCi 210PS AWD Powershift Titanium

Hi, I purchased a second hand toyota corolla 2021. I went in on Tuesday and purchased on sat. The whole process was very smooth. The car was valeted and serviced before the car was released. Josh the sales person was so pleasant and a great support with any questions. I claimed my deposit cheque back after the purchase. There was a delay with the deposit cheque . I think they deal with cheque deliveries on a monthly basis through the financial department. I got the deposit back thats all that matters. My car is perfect, very happy with the price also. Would return to this garage again in the future. Very satisfied customer. caroline connaughton.

If I could give zero stars, I would. Our experience with Sandyford Motors has been one long story of deception and incompetence. We agreed to buy a car E50008 GT on the clear condition that it would be delivered within a week. Their sales agent confidently assured us that this was possible. After we paid the down payment, they suddenly “came clean” and admitted that delivery within a week was never possible. In other words, they lied to close the sale. To make matters worse, they offered us an older model to use temporarily while we waited for the car we actually purchased. Then, weeks later, we were told it would take two months or more for delivery. After almost a month of waiting, they informed us that even the model we had ordered, with specific customizations, wasn’t available at all. Instead, they pushed us to accept whatever they could get from Peugeot. That’s not customer service, that’s bait and switch. We finally received a car months later, with fewer features than what we ordered and paid for. Then, only a few months after receiving it, the car started showing error messages. When we brought it in-still under warranty- they held onto it for an entire day before telling us they couldn’t fix it and had to “consult the main company.” Now they’re asking us to leave the car for another three business days to “allegedly” fix it. For a €53,000 purchase, this level of dishonesty and negligence is unacceptable. The entire process has been a nightmare, from false promises to lack of accountability to outright incompetence. I regret not taking them to court from the very beginning.

Left a €500 deposit for a car at Sandyford Motor Centre. I eventually cancelled the purchase because of their repeated delays in preparing the car for collection and constant excuses about when it would be ready — exactly the same pattern I’m now facing with the refund of my deposit, which has been “in progress” for weeks. Communication is slow and unclear. Promises are made but not kept. Very disappointing experience overall.