Mercedes-Benz C-Class C300e AMG Plug In Hybrid

Great customer focus at Fitzpatricks Kildare both for sales and service. Fabulous selection of new cars - forecourt is Mercedes heaven! Staff lovely and welcoming. My third car from them and couldn't be happier.

Got my car booked in at a convenient date and time by Mark. Had good follow up with Gabby during the service. On collection of the car everything was ready and the job explained in detail by Mark. The car was presented back to me in a super manner cleaned and looking like new for a 211KE. Had a quick chat with Niall before I left about a possible change.

We came to Fitzpatrick's under difficult circumstances - the car decided to stop working on the motorway as we headed off on holiday. We were taken in and minded and shown kindness and understanding on the day. The fault was not straightforward to fix and the car was off the road for several weeks. At all times we were kept informed by Mark and the service team of what was happening and what the timeframes were. There is an advanced level of customer service in operation here and a general sense of decency for which I will always be grateful. And the car works well now too!