Mercedes-Benz E-Class E220 D Avantgarde + MHEV

Highly recommend dealing with George Strachan Sales Executive in MSL South (Pottery Road)! My recent experience of getting a new car was a superb experience from start to finish! George made the experience very personable and exciting! Also kudos to Brendan Tracey Handover Specialist who made the relevant app transitions nice and simple and ensured that I left with fully understanding all the capabilities of my new car! In summary this was best new car experience I’ve had in MSL South. Customer experience was second to none - all boxes ticked! Thank you George and Brendan! Look forward to dealing with you both again!

I had a difficulty with my mercedes car and needed some checks to be carried out. I chose this branch of MSL as most convenient to me. Not being an existing customer, I was more than impressed in how I was received. Every part of the procedure was efficient, polite and extremely helpful. From making the inital service appointment with Anusha Makan to being greeted at reception, all was 5 star Within minutes of my arrival at what is a really impressive MSL building at Pottery Road, I was given an introduction to Catalin Ciocan, the service manager. Catalin also gave a kind warm welcome, and answered all my concerns and questions. He then informed me of the appropriate procedure for the issue we had discussed with my vehicle. This was followed by his introduction of me to the workshop manager who was already familiar with the purpose of my appointment, and again showed a general interest in resolving my vehicle issue. All in all a really great experience with a professional service from everyone I had the pleasure to deal with. Thank you

Excellent experience at Mercedes-Benz South Dublin. The service was professional, efficient, and customer focused throughout. A special thank you to George Strachan, Sales Executive, for his exceptional support. He guided me through selecting the right car based on my personal preferences and quality expectations. His use of personalised videos and helpful tools made the process clear and engaging, ensuring every detail was tailored to my needs. Thank you also to Ryan Byrne, sales manager for the test drive experience,he provided clear, detailed explanations and made the process both informative and enjoyable. Finally, thank you to Brendan Tracey, handover specialist, for a smooth handover of the car. He explained all features and tools thoroughly, making it easy to understand. I will definitely be choosing Mercedes-Benz South Dublin again in the future and would highly recommend the team.