Volkswagen Passat 2021 FSH, NCT, WARRANTY

We had a really great experience with Long Mile Motors. We walked in to check a car and were greeted by Ivan, who took his time to explain everything about the car and the business. He even arranged a test drive for me on the same day, which I really appreciated. When it was time to collect the car, I dealt with Alan, who was just as professional. He explained the warranty in detail and made sure I understood everything I needed to know before driving off. The car itself is in excellent condition and drives perfectly so far. I absolutely love driving it — it’s so smooth. We couldn’t be happier with our decision to go with this dealer. The whole process was smooth, and we didn’t have a single worry at any point. If we ever need to buy another car, we’ll definitely be coming back. A very professional team overall. I’ll update this review in a couple of months if anything changes, but based on our experience so far, I doubt it will. Thank you, Ivan, Alan, and the entire team!

This is may be the best mechanic I've ever been to. We all know they can be hit-and-miss. These guys are an absolute hit. I was in trouble - my clutch broke suddenly in the middle of Dublin. I tried a few mechanics and they said they were booked for at least a week. I called Alan at Long Mile Motors. First, he was very reassuring and told me it might not even need a new clutch. I asked him when he would have availabillity and he said he would try to squeeze it in that day. He didn't have to do that - I've seen first hand that he's not short on business - but he clearly wanted to help me out of a bad situation. Then in less than three days he then installed a new clutch and flywheel, gave it a full service and MOT check (which I needed to do soon anyway) and even gave the car a free wash. The price was very reasonable for the work done, and especially for that turnaround time. He even sent me a couple of videos so I could see exactly how bad the old clutch and flywheel were. With most mechanics, you just have to take their word for it! He was always available to talk and his communication and updates were very clear and helpful throughout. Don't think I've met a friendlier mechanic. Fully recommended.

Great experience here. Had my car valeted to a very high standard after dropping it in the morning on a Saturday. Ademir greeted me when I first arrived and provided great customer service throughout. Will definitely be back when I need another clean