Volkswagen T-Cross Style 1.0 TSI 110HP

Initially, I tried to buy the MG ZS Hybrid+ from the dealer closest to my address (Frank Keane MG). However, it was a very disappointing experience. The car wasn’t available for a test drive at the time of my agreed appointment, the trade-in value offered was ridiculous, and the junior salesperson didn’t seem very competent. I then sent an email to Linders and received a reasonable trade-in value. It wasn’t perfect, but it was good enough. Lochlan was very competent, knew what he was selling, and was extremely helpful. The best thing about dealing with him was that, when I had some doubts about the car I had already ordered, he did more than I expected to address them. He fully convinced me that I had made a good choice. I really appreciate this, and if their service department is as good as their sales department, I believe this would be the perfect dealership.

We had a great buying experience at Linders Finglas. Dylan looked after us, he was excellent to deal with. We love our MGS5 Exclusive.

I purchased my MG ZS in September/25 with high expectations. Unfortunately, by mid-December, the car had to be taken in for a gearbox repair, and I didn’t get it back for almost four months due to parts availability. While delays can happen, what disappointed me most was the after-sales service. Communication was poor, I constantly had to chase for updates, and I rarely received proactive information about the progress of the repair. To make matters worse, after the gearbox was replaced, the car was returned to me with the battery cables left loose. This caused additional problems on two separate occasions. I contacted the dealership by email regarding this issue, but my emails have never been answered. The vehicle itself is good, but my experience with the parts supply and customer service has been extremely disappointing. For a nearly new car under warranty, I expected a much higher standard of support. Unfortunately, this experience has seriously affected my confidence in both the dealership and the MG brand.