Volkswagen T-Roc R-LINE 2.0 TSI AUTO NEW NCT 12 MO

Absolutely amazing company and we already can’t wait to purchase again. Eoin was fantastic to deal with from start to finish. Nothing was a problem. We bought our car from a video consultation and Eoin made it the most seamless transaction ever. We even had our car delivered in person as a gorgeous gesture due to delays in handover date. We also had the pleasure of meeting Mark the MD who I’m sure loved driving to Waterford in a heatwave!! Thanks Mark! Overall possibly the best company we have dealt with when purchasing a car. I would highly recommend.

I visited a few garages while looking for a new car, and I’d happily recommend Kelan at Vector Motors and return to deal with him again. The whole process was a pleasure, which is rare. He was quick to arrange a viewing, knew the cars thoroughly, and answered all of our questions promptly. His communication was excellent throughout, especially when trading in my existing car and getting my new one ready so quickly. You can tell Vector Motors is busy, and for good reason. Kelan was brilliant from start to finish.

I've bought a few cars in my time, and there's usually a moment mid-negotiation where you start wondering if you're being upsold a haunted vehicle. None of that here. Vector Motors managed the rare feat of making car buying feel less like a hostage negotiation and more like, well, just buying a car from people who wanted me to actually enjoy the experience. Larry walked me through every detail of the Tesla Model 3 with genuine patience, no rushed sales pitch, no vague hand-waving over the bits I asked too many questions about. The car itself arrived in practically brand-new condition with four premium EV graded Hankook tyres, which for a used purchase felt like finding extra fish at the bottom of the chips. The paperwork, usually the part where your soul leaves your body, was smooth enough that I barely noticed it happening. They gave me a clear delivery date and stuck to it. On the day itself, they walked me through the car again and asked if I was completely happy before I drove off. I don't know what universe most dealers operate in, but in my experience that kind of check-in usually doesn't exist once the money's changed hands. This actually felt like they cared whether I left satisfied, not just whether I left. A small hiccup came up afterwards with the charging port. I reached out fully prepared for the usual back-and-forth of forms and excuses. Instead, Kevin and Olivia in customer service sorted it out without a question, told me to get it fixed, and reimbursed me promptly. No interrogation, no drama, all my carefully rehearsed prep drowned instantly, but in the best possible way. This isn't my first car purchase, but it's the first one that didn't feel dodgy or stressful at some point along the way. Instead it felt like the rare case of a dealership actually putting the customer first. Highly recommend Vector Motors, and special thanks to Larry, Kevin, and Olivia.