Peugeot 3008 1.5 130BHP **AUTO 2 SEATER COMM WITH

Hi, I purchased a second hand toyota corolla 2021. I went in on Tuesday and purchased on sat. The whole process was very smooth. The car was valeted and serviced before the car was released. Josh the sales person was so pleasant and a great support with any questions. I claimed my deposit cheque back after the purchase. There was a delay with the deposit cheque . I think they deal with cheque deliveries on a monthly basis through the financial department. I got the deposit back thats all that matters. My car is perfect, very happy with the price also. Would return to this garage again in the future. Very satisfied customer. caroline connaughton.

I don't know where to start on this one.... firstly, any positive reviews this company of cowboys have, seem to be for the completely unrelated car servicing garage, Sandyford Motors.... who are a great company, but have nothing to do with this one. Furthermore, there are some decent reviews for their Mazda showroom. but this review relates to Peugeot. First off... the car we bought is actually magnificent (a 208 e) and I would highly recommend it to anyone, just buy it elsewhere. To give some perspective, for the past 40 years or so I have been one of those people who changes his car every 2 or 3 years. In that time I have driven Mazda, VW, Rover, BMW, Mercedes, Lexus, Saab and now Jaguar and 95% of the time have dealt with the main dealers. I can honestly say that in all my experience I have never come across a company with less customer focus, honesty, efficiency or professionalism. In fairness, the young lad, Josh, who we dealt with at first did a great job... my son was moving back from the Netherlands and needed a car as soon as he returned. He had identified a 208e as his preference and I only went in to this garage to see if I could fit comfortably in the driver seat...and ended up spending €19500 of his money on a 3 year old model. But that's where the positivity ceases. There were a few scratches and a sensor that needed to be addressed, and an alloy that was badly damaged, and we gave them 10 days after paying the deposit to get this sorted. But when we went to collect the car nothing at all had been done apart from a decent wash. We were told that the sensor wasn't due in for a few days so we just took the car anyway with a promise that when we brought it back for the sensor they would hold on to it and fix the scratches as promised. Four days after dropping it in for this I was told the wheel would be ready on the Saturday or the Monday and that the rest of the work had been done... I said we needed it on the Saturday as my son was arriving home that day, I got no answer so I decided to check up myself with the alloy repair company, who hadn't even moved it off the carpark, and found that none of the other work had been done. I decided to go directly to the service manager who informed me he had never heard of the car and had no arrangements for scratch repair or anything.... all credit to him, he said I should collect the car myself an drop it into him on Tuesday and he would take ownership of the problems and sort them. A week later when we went to collect it, we find that only one side of the car had been repaired. When I lost my temper over this he said he would check with the sales manager...who didn't even have the balls to come out to see me face to face and sent a message saying he had only agreed to do the passenger side and not the serious scratch on the drivers side. Needless to say this went down like a lead balloon with me and I demanded that he came out to say that to my face. The end result was they agreed to complete the job, and 10 days later it was sorted. so it took over 6 weeks to get it done to my satisfaction there is no doubt in my mind that all the blame here lies in the hands of the sales manager and general manager. the absolute lack of customer service was beyond anything I have had to deal with in the auto industry. If I could give minus stars I would.

Now I feel that even one star is too generous. The entire purchase process was terrible — if I hadn't called five times, nothing would have moved forward. Every time I spoke to someone new, they had no idea what the previous person had promised, so I had to explain everything from the beginning over and over again. I called at least five times just to get the paperwork sorted. Each time, they assured me they would take care of it and call back within five minutes to confirm. In reality, I had to call again the next day, only to repeat the same story again and again. When I finally picked up the car, the second key was missing. They told me it would be sent within a week. It’s now a month and a half later, with four more calls and four more empty promises — still no update and no second key. I can only imagine how frustrating it would be if I ever needed to make a warranty claim.