Frank Keane first became interested in cars through a teenage fascination with motor racing which resulted in the beginning of a lifelong passion. In 1967, Frank Keane was awarded the franchise for BMW and managed with great success to convey the essential BMW message to the Irish public, establishing, promoting and enhancing the brand and reputation of the marque. In 2017 Frank Keane celebrated its 50th anniversary in business.

This experience and professionalism has continued with the opening of Frank Keane. Frank Keane Naas Road is a premium BMW Retail Centre in South Dublin located off Exit 9 from the M50 on the Naas Road.

Recently bought a 5 Series from Frank Keane, I dealt specifically with Conor Jenkins. The whole process was excellent from start to finish.

From my initial enquiry to getting the keys, everything was incredibly smooth and Conor was very quick in following up whenever I had any questions. I even changed the car I wanted mid-purchase but that was no trouble at all. I'll also mention Damien, one of the tech guys walked me through the car functions when I picked it up. He was great and very helpful also.

Easily the best car buying experience I have ever had. I was made to feel like a valued customer which isn't always the case when buying a car, despite the amount of money changing hands.

Would happily recommend Frank Keane and Conor to anybody.

I recently purchased a car from this dealership and had a fantastic experience. David, the salesperson, was professional, patient, and really helpful throughout the whole process. He made everything clear and stress-free. After the purchase, Lukas took the time to explain all the features of the car in detail — he was very knowledgeable and friendly. Both David and Lukas were a pleasure to deal with. Highly recommended!

The girls at the desk were lovely , a bit of a wait but very comfortable surroundings to wait in. Was also able to work from here while I was waiting on my car.

I had an incredibly disappointing experience with BMW Frank Keane. they only seem to know how to replace parts, but they fail to diagnose the actual problem. It's unbelievable 🥲

I have spent a significant amount of money – 15,000 euros on BMW's warranty and an additional 4.5k of my own – yet, my car broke down several times in  the M50. How is this even possible? To make matters worse, I requested a detailed list of all the parts that were replaced in my vehicle, but I was told that, since I haven't paid for the parts directly, they are unable to provide any receipts or documentation of the work done. The car is currently experiencing over 13 misfires.

It's absolutely horrible. They didn’t even offer a courtesy car for the entire month. Not only that, but they consistently fail to keep their word, promising to call or confirm but never following through. I constantly have to chase after them.

The level of attention and customer service has been very poor. I am deeply disappointed.

This is one of the worst post sales customer service chain in Ireland. I had two interactions with them. In first case, I had a door slightly scratched. First they charged me for inspection and then they gave me an overinflated quotation of 7.5 grand and that too they don’t do it themselves. They use an external body works shop which is much cheaper if you directly approach them. Rude management.
The second interaction was last week when I had a broken mirror. The guy at the parts is extremely rude to talk to and least helpful. No transparency in what part is broken. Their default action to replace entire stuff/part with inflated cost and without inspection. They ask you to book inspection and pretend as if it’s a complex job. The guy told me to replace entire part without even a first look. Extremely sick money minded customer support and rude staff charging inflated costs.
In first case I fixed my car for 2.5 grand. In second case the quotation was for 1200 euros which got fixed for 300 euros. Also if you’ve not purchased a car from them they don’t give you reserve vehicles. Extremely extremely worst post sales BMW customer service.
Please do not deal with them. You can buy cheaper parts from bmw dealers and get it shipped in Ireland. Also do not service with them as they have no transparency in sharing information with you. Dishonest people

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There is a 2 Year warranty available from this dealer. Get in touch to find out more.

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There is a 4 Year warranty available from this dealer. Get in touch to find out more.

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