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Recently bought a quad and the customer service was excellent, answered any questions I had regarding buying helmets and on delivery different sizes was brought down to try on. Would recommend JMK quads.

Jonny has been absolutely brilliant helping us decide on quads for our boys. He is extremely knowledgeable and wasn’t out just to get sales. He spent a long time with us, answering our questions and giving his honest opinion. We would highly recommend. Thank you for helping us.

Bought new sprayer and boom for my Honda 520. serviced whilst there. Highly recommend JMK.

Bought a brand new quad for my son for Christmas- on Christmas morning it literally went for 10minutes and then wouldn’t start. Contacted JMK Quads Banbridge and they said it must have been something I done (I literally hadn’t touched it from we picked it up). Took it back to get fixed- when we collected it again it went for about 10mins and stopped working again. Rang and spoke to owner who was the most ignorant man I have ever spoke to- everything was my fault. To cut long story short- I rang consumer helpline & trading standards (this hadn’t been the first time this company had been reported) and I contacted my bank to get the transaction (80% of what I paid) reversed as advised by trading standards as owner refused me a refund after selling me this faulty quad! Left quad back and was told I would get the remaining 20% in a cheque when cheque arrived it was not for the full amount that I had paid. Was a nightmare from start to finish with this company- never again will I buy from them. Had a very disappointed child over this!!

I happened upon the lovely owner of this establishment after my cars undertray came off and left me stranded outside his house. I asked someone outside about getting a couple of cable ties and was directed to the house.

After knocking the door three times using the knocker I was greeted by the owner who told me I had 'thumped on the door' and had awakened the babies. Obviously I was unanaware of said babies and did not mean to do this (and profusely apologised) but that was deemed irrelevant.

I was then told there was 'no chance' I was getting a cable tie. Long story short, if the man gets angry at a door knock and is willing to begrudge a stranger in need a simple cable tie, then I would highly advise people to avoid giving the man any money. If he doesn't know anything about common decency then he certainly doesn't know anything about customer service.

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