BMW 5 Series 530e SE Saloon

While getting my recall done in NI, I got a courtesy car that was an iX1. Although I was able to charge it driving down to Cork while I was in Cork I couldn’t charge it because you had to be set up. BMW in Cork understood my tough situation and was able to charge it for me which was very nice of them giving that they didn’t have to help me giving the fact it wasn’t a BMW from their own dealer. This saved me a lot of time and a lot of potential towing expenses. Looking forward to servicing my 3 series here later this year. Thanks for the help 👏

A customer for 7 years since arriving from Australia, Jer has looked after me (and my bike!) with care and attention without fail. The culture at Motorrad is one of community, friendliness and customer care, a reflection in no small measure to Jer and his team, Having just picked up my new GS a couple of days ago (a big step for me after years on my RR!), the buying experience has been fantastic with both Jer and Dee looking after all my needs with care and flexibility. I’m another one of their very happy customers and am appreciative of the great service they’ve continued to provide me. PS - Loving the bike!

I brought my BMW 330e (2017) to Kearys BMW Little Island for a service during the winter. The experience was poor from the start – despite having my car for most of the day, they didn’t even begin the service until I arrived in the evening. I then had to wait around for 2 hours while they rushed to complete the job. A few months later, I opened the bonnet (for the first time since the service, just to top up the washer fluid) and discovered the engine cover was missing. I’m almost certain the mechanics forgot to refit it during the service – I hadn’t opened the bonnet myself in the meantime, and it’s highly unlikely someone would steal an engine cover. When I noticed the issue, I called Kearys BMW three separate times over the course of a month. Each time I was told they’d check with the workshop and call me back. No one ever did. It’s incredibly disappointing. When it comes to booking services and taking payment, they are very attentive and helpful. But when there’s a potential mistake on their side, they seem to lose interest entirely. This is not the level of service I expect from a BMW dealership, especially given the premium pricing.