Had a great experience purchasing a car from Alan and Aidan.  I found them to both be really decent guys.

They were helping when I was browsing & test driving.  Even when I was getting a trade in offer from them for my old car, they were very professional and respectful. Although the offer for my own car wasn't what I was looking for, Alan was really nice and gave me advice on how to get more out of it.

Aidan worked with me to get payment across quickly as I had a trip planned for the next day so I was very eager to get the new car.

Would definitely recommend, they have a lot of lovely cars.

I took my C4 Grand Picasso there for repair. I really appreciated how responsive and communicative they were. They were very up front and clear setting expectations and letting me know about challenges and timelines. While my repair was rather major, it was handled with top notch professionalism and care. I hope I never have to get further repair work done, but if I do, I'll be very confident coming back here.

Brought my car for service, all done in no time and as a bonus got good advice for emission which ended up costing 10 euros instead of 300!
Recently I had a problem with my window which needed to be fixed asap, dropped by and they fixed it on the spot!
Overall, great Service, nice staff and I would highly recommend this garage.

An engine fault light came on in our C4 Grand Picasso just after our mechanic had done a service and repairs.  I took it back to our mechanic who told us that it was a fuel additive that needed to be refilled but whilst they could do it they could not turn off the fault settings as this needed to be done at a Citroen dealership.  They said it should cost about 100 euro.

I called up south Dublin and told them the situation and they said I needed to run a diagnostic and then see what the repairs would be.  I told them that my mechanic already said what was needed but I was told I needed the diagnostic.

I brought the car in and they ran the diagnostic and called me back to say it was the fuel additive and should they fix it.  I informed them again that I knew what the problem was and I really didn't have a choice in having them fix it as it needed to be done in a Citroen dealership.

I came in a couple of hours later to pick up my car and was told the bill would be 208 euro.  I asked for the breakdown and was shown that it was 100 euro to  refill the additive and 108 euro for the analytics.

I high lighted that this was disheartening as I didn't need the analytics but was force to do it and forced to use the dealership to fix this minor issue (I'd already looked up how to do it yourself).

The receptionist basically dismissed my issue and said we were told how much it would be, not accepting that I was forced to do the analytics which was the bigger part of the charge.

Shocking customer service my husband had rang 3 weeks ago to book the car in the guy said no problem you could even bring it down the night before husband said ill get in down the morning of  told us price the lot to have it look at that was fine payed for a tow to bring it down to be told its not booked in so we had to pay for tow back as well .

Citroen South Dublin

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