Selling quality used cars all over Ireland

Great car dealership could not praise them enough, having just purchased an Audi sq5 top spec and great condition. I dealt with Cris who made the whole process a great experience and nothing was ever an issue. Thanks again and could not recommend high enough 😁.

I have just had all the alloy wheels on my 17 year old continental gtc refurbished.  Craig and his team have done a super job making them as good as new. Great service and good value. Would recommend without hesitation.

I had been looking for an Audi E-tron on and off for about 6 months, wasn't really in a rush to buy one, but saw that GC Motors had a potential car.

Although some distance from me, it didn't matter as the spec, age, mileage and colour was exactly what I was looking for.

Spoke to Matthew Hopkins, who was courteous and knowledgeable, and a day or so later left a deposit.

Arranged a collection day, and throughout the process, Matthew kept me informed, and even picked us up from the train station.

Car was exactly as expected, and more,  beautifully presented. The journey home was great.

Thanks Matthew and the whole team at GC Motors.

Still Thrilled with My Audi R8 from GC Motors (Purchased 3 Years Ago!)

Three years ago, I took the plunge and purchased an Audi R8 from GC Motors, and I can honestly say it was one of the best decisions I've ever made. Not just the car itself, which is a dream, but the entire experience with GC Motors was exceptional.

I can say my experience was very smooth with GC. The car itself was as described and it was in very good condition and the sales process was very easy. There was a little hickup on the handover side which got delayed, but the team was great in dealing with this. And with the delay Richard who i dealt with at GC had agreed to deliver the car to me to make up for the delay which was highly convenient as it was very hard for me to arrange a new date for collection.

I had also part exchanged my M2 Competition in and i was given a fair figure after some negotiations.

Three years on, and the car is still running beautifully. It's a testament to the quality of the vehicles GC Motors stocks. But more importantly, it's a testament to the integrity of the dealership. They didn't just sell me a car and forget about me. They've been consistently helpful with aftercare advice and general inquiries.

I would like to thank the team at GC for giving me a fantastic experience with my first supercar and have given me many positive memories with an outstanding car.

The worst car-buying experience I’ve ever had.

After agreeing to purchase a car from this dealer, everything went downhill fast.

Delivery disaster:

The car turned up after a 5-hour drive with a windscreen plastered in flies, seemed odd not one washer clean. When I cleaned it myself the next day, I found a large chip right in the centre of the driver’s view, was the driver trying to hide it. It also had badly mismatched paint and bad panel gaps and loose trim on the front bumper — clear signs it had been in a bump.

Broken promises & miscommunication:

I made it clear from the start I needed the car delivered, and paid a deposit on that basis. Then Pete stepped in saying they don’t do long-distance delivery — contradicting Justin who had just bragged about a delivery to Aberdeen. Complete internal misalignment.

Endless chasing on trade-in:

Despite my trade-in passing an Audi MOT and a specialist inspection with no advisories, they kept requesting unnecessary proof — including brake disc measurements. I sent micrometer readings and written confirmation from the specialist. I even offered to walk away as it became a bit of a farce, but was told they didn’t want to lose the deal. Other dealers were offering more for my car with none of the hassle. Communication was consistently reactive — I had to push for every response.

Potential Privacy breach & no accountability:

On the agreed deadline I gave them to confirm or cancel the deal, I was contacted by strangers on Facebook asking about the RS6 I was “selling” on a trade page! How did they get my details? When I raised it, the salesman gave me a speech about how they “underwrite” older vehicles — no apology or explanation for the potential breach. Ironically, one of those strangers offered me £2K more than they did. I should’ve walked away.

Condition of the car:

The car they sent had clear paint mismatch and misaligned panels and loose trim — even a basic walkaround would’ve revealed it. It’s bad! I was promised a call from Pete while the delivery driver was still present. It never came. The salesman later called back and said, “It is what it is.” Eventually, the driver receives a message ‘they will offer a bit of a refund’ — just lip service to leave. After that: silence. I’m now 3 weeks down the line. Photos of paint available on my lovepetrol insta page.

Lack of paperwork:

No service history, inspection checklist, or paperwork to back up their “checks.” Just a copied green keeper slip I had to ask the delivery driver for. For a nearly £50K car, that’s unacceptable. I’ve bought and sold cars long-distance before — this isn’t how it’s done.

Zero aftersales support:

I was repeatedly told the manager, Pete, would call. He never has. Meanwhile, my trade-in was on Autotrader within days for 25% more than they gave me. They’ve won both ends of the deal and couldn’t care less about aftercare.

Final word:

They might tell you “we sell hundreds of performance cars a month,” but customer care clearly ends once the payment clears. I’ve since found many similar reviews. Social media hasn’t allowed customer tags since 2020 — clearly trying to dodge visible backlash.

I deliberately didn’t chase them after delivery to see if they’d reach out about the refund. They didn’t. I chased them again days later — replies suddenly slowed compared to the sales process. We are 3 weeks down the line. I got an email saying ‘the day has run away from me’ but not a single attempt to call. Maybe he’ll find the time, since he’s had time to reply to Trustpilot reviews.

I contacted the DVLA a week later and they had not even been notified of any change of ownership. Again had to chase. It takes two minutes online. I’m assuming they were waiting for the 14-day return period to lapse.

Buy at your peril.

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