Dunleas of Kilcullen was taken over in November 2005 by Anthony Murray and Valerie Murray and together they bring many years of experience. Dunleas are delighted to bring Kia to Kilcullen, offering all of our customers a fantastic range of cars, MPV’s, SUV’s and commercials. Dunleas today have over 40 employees, who are all focused on the extra service levels required in this busy and demanding business. At Dunleas, we specialise in the following areas; Sales, Service, Parts, Accident and Repair Centre, Hire and Leasing, and Recovery Service.

Dunlea’s helped us to get a problem fixed under warranty. Special shoutout to Emma for keeping me up to speed on things and getting it over the line. Good experience

Excellent service from the sales team, knowledgeable, trustworthy, friendly, customer focused.
Wishing them all the best when the new premises is finished, having a modern dealership environment that matches staff professional service and customer focus.

UNTRUSTWORTHY-INEFFICIENT-
DISRESPECTFUL
My experience with Dunleas Car Dealership has been deeply disappointing from start to finish. What should have been an exciting car purchase turned into months of frustration, stress, and financial loss.

I collected a car that supposedly went through a “full service,” yet it had a faulty reservoir sensor, low fluid levels, defective rear tyres, and a non-functioning rear indicator. I had flagged the indicator issue on three separate occasions before purchase and was promised it would be fixed before collection — it wasn’t. I had to return later once they finally ordered the part. Issues like these should never have been missed on any basic service, let alone a full inspection.

Two weeks later I reported that the rear tyre kept losing pressure. Their mechanics said “it’s perfect.” I went elsewhere and was told the wire inside the tyre was exposed on both sides and the rear alignment was dangerously off — serious safety faults that Dunleas completely ignored.

They also failed to disclose that the car was a Japanese import, which caused ongoing problems later. I waited 12 weeks for a second key, made countless ignored calls, and even had to travel 30 minutes multiple times to chase them up.

In October, several warning lights came on. I waited three weeks for an appointment and the car was then held for seven weeks, only to be returned with Dunleas claiming they couldn’t find the fault — and refusing to cover any further repair.

I had to file a complaint with the finance company, who launched an investigation. I paid out of pocket for diagnostics and reports that revealed a non-regional (Japanese) media part had been incorrectly fitted, causing severe electrical issues. The repair quote: €4,000–€6,000. The finance company’s report found that I was not liable and described Dunleas as “inefficient,” “unwilling to assist,” and “unreasonable.”

Dunleas have since refused to refund my deposit or trade-in value, leaving me without a car and thousands of euros down. When I tried to meet them in person, I was kept waiting 40 minutes, then met in an open area surrounded by staff, which felt intimidating and disrespectful.

In my experience, Dunleas are untrustworthy, unhelpful, and unwilling to take accountability. Their service quality and customer care are completely unacceptable. Think twice before doing business with them — I wouldn’t want anyone else to go through what I did.

I rang this dealer last year to enquire about buying a new car. I was greeted with a grunt for a start. The man wasn't interested in what I wanted, what I was trying to trade or any part of the conversation. He simply said sure call in if you're passing and have a look at what we have and hung up. Not surprisingly I used a different dealer. I rang yesterday to have the car serviced to be told to go back to where you bought the car, we are too busy, we are not taking new clients ! whatever that means?? I tried to "shop local" as I live 10 minutes away but as a result I would never consider this dealer again. Probably another message for the SPAM box
....

Shocking communication, i had a booking for first thing this morning by text with no time added but was asked on phone to be there early which I was for 10am. When arriving I was told a waiting appointment should be there for 8am which I wasn't told, I waited 90 mins at which time I offered to come back another day but was told the service team knew I was in reception waiting. During this time I watched staff berate customers to each other swearing etc and watched the ceo raging and shouting out in the forecourt. The place is filthy I would never buy another car off them again 50k spent and this is the 2nd error by THEM not me. Do not ask to use their toilet either its an absolute disgrace.

Dunleas of Kilcullen

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