Your leading North Dublin Volkswagen dealer. We are situated in the Airside Motor Park, Swords, Co. Dublin.

Please use this site to research new cars; check our stock of used cars; order

Bought a car here in late 2022 for +20k, was sold it with no NCT! Advised by sales rep it was my responsibility to get one but that it would pass. It failed the NCT twice! Cost me money and stress. Manager admitted sales rep should only sell car with NCT.

A month later the car had to be brought back as was making really strange mechanical noises (really bad). Sorted apparently using fuel injection cleaner.

Late last year the flywheel went, they wanted 3k to fix that! Laughed at me when I said they should be responsible and quote said "it's 10 years old lad, you should do the cash machine competition". This was a high stress situation where I had just lost my mother and was laid off from my job. Then my car gone too!! I didn't need the smart ass comments at that time or laughing at me as if I was stupid.

The attitude of the company was that if you pay 20k for a car it should only last you for two years post purchase because it's 10 years old and go and gamble because it ain't their issue.

I subsequently got the flywheel fixed for 2700 in a garage, after that the mechatronic unit failed and now the DSG gearbox has failed.

So essentially I've paid:
20k for the car
2700 for flywheel
3000 for mechatronic
Gearbox likely 3000 too.

So essentially I've paid 29k for nothing! Because the car is useless and just a black money hole.

I've had no car for a month, these absolute morons in Joe Duffy call asking how the car is going now and again. However when you want help, they laugh at you and make you feel stupid, undervalued and as if money is worthless.

This was by far the worst spent money, I'll never buy from this company again and I'll be recommending everyone to avoid them.

Bad car quality, bad attitude, bad service and repair policies.

Worst experience. Paid 400e for the full service, they kept the car overnight after telling me it would be ready in 20 minutes when called same day. Asked me to come next day when I arrived. Next day they had items printed on the service log invoice which were not done and were supposed to give me a call about it. No call was given. Now I am supposed to come back to them for those repairs and pay again. Customer service was rude including the manager, who kept telling me the guy who handled my car yesterday is on holiday so they cannot do anything about it. Either give me a call and get the repairs done or dont put them on the log at all.

Today, when I arrived at Volkswagen Swords and sat near the parts room, the staff member told me, “You’re sitting at my desk,” instead of directing me properly. When I went into the parts room, the parts manager, who was very grumpy, refused to give me a timeline for my part, even after four days of waiting. When I asked for a refund, he told me to wait outside. Sitting back down first staff member gave me a dirty look and told me to get up and leave his desk. Managers excuse was your disturbing him on a phone call. Finally, I got my refund, and the same female manager accused me of having a bad attitude as I wasn’t happy about how I was spoken too. When I explained what happened she took no responsibility for the team’s behaviour and never acknowledged the poor treatment from the staff only evaluated my response to abusive treatment. When Volkswagen Ireland contacted the manager here she denied everything and told Volkswagen Ireland that it was my fault with no explanation as to why. Would never buy a car off them again.  Folks read others reviews too we can’t all be wrong.

Where to start. Customer service was great. Arranged a lift back to work when timing belt was getting done. But.... only discovered after a couple of days when o2 sensor issue appeared.  Brought back to garage and they wanted €540. I had just forked out €700 for timing belt. So no money to do at the time. Brought to independent mechanic and he discovered the vac pipe was cracked with petrol vapour was leaking and alternator had hammer marks on it. He also checked o2 sensor and was fine and still working without replacement. Joe Duffy Volkswagen Airside initially denied any wrong doing but after a few mails back and forth the fixed the problems they created.Extremely disappointed by this service and will never use again.

Poor customer service experience.
Have to say their aftercare is great when nothing is wrong. They were happy to take nearly 1300 for a mechantronics, on top of a diagnostics fee. Unit production stopped and was left in the lurch for 3 weeks (until I contacted them for an update), I was told i had to bring it back to the garage, told they could do nothing cause they cleared the error. So.i needed to reproduce the error and come back for another doagnostics. They were obsiouly too incompetent and didnt get all the required info too the replacement from VW first time around.
Unit eventually came, fitted, went home and the second key had stopped working. Brought it back and was told its normally a 100 charge, even though it was working before they worked on the car. Aired my thoughts and unsurprising havent had a follow after care call.

Heads buried in the sand when shit hits the fan.

Joe Duffy Volkswagen (Swords)

make

model

trim

trimCodeDescription

year

mileage

fuelType

transmission

bodyType

engine

enginePower

acceleration

seats

numDoors

colour

country

countryOfPreviousRegistration

owners

roadTax

NCTExpiry

safetyRating

photo_376997630

cars

Cars

photo_377250354

batteryCapacity

batteryRange

photo_378619321

photo_372321903

photo_378608377

There is a 3 Year warranty available from this dealer. Get in touch to find out more.

photo_378557042

photo_372321870

photo_378518080

photo_372321845

photo_378506854

PriceInputRange

price

hidden

financeProvider

cashOffer

dealerId

carFinance

reservation

household

animals

sport

homeelectronics

fashion

motor

farming

babyandkids

business

tickets

lostfound

music

property

services-for-hire

Joe Duffy Volkswagen (Swords)

Filters

72 ads from Joe Duffy Volkswagen (Swords) in Dublin