Lahart Garages offer the highest levels of value and service to our customers for over 60 years.

If you are interested in a new Volkswagen, Skoda or an Approved Used Vehicle, please contact Laharts and ask about our current Finance Offers available through Volkswagen Bank.

At Laharts, we pride ourselves on offering the very best in customer care in both Sales and Aftersales.

I purchased my Tiguan from Eddie in Laharts. From the moment he picked up the phone on the day of my enquiry to handing over the keys to my car he was extremely professional. I met Tomas.in the service department a year later & he too was extremely helpful & professional. Anyone who knows me knows how much I love my Tiguan. Would highly recommend Laharts in Kilkenny.

Had our car in for a service and found the system very user friendly. Staff were so courteous and helpful which really means an awful lot these days

Ive been a VW customer for 20 years and today was my first time dealing with laharts. The service department were outstanding ,very friendly and informative about my car issue. If i could give more than 5 stars I would. All staff were so friendly and chatty. Also the remote working area is brilliant to have. Kudos to all for a great experience. Will definetly be buying my new car next year from ye.

Very quick sale, no hidden costs, everything went smooth! Thanks Jenni from Laharts VW that made everything possible and so easy for our family in purchasing our New VW T-Cross!

Review: ⭐☆☆☆☆ (If I could give zero, I would)

Pathetic experience with LAHARTS Volkswagen – Waterford Road, Kilkenny.

I booked my Volkswagen Polo in only for an NCT pre‑check and to diagnose a red foot‑warning light on the dashboard. I clearly stated that I did NOT want a regular service (the car had a full service with Laharts in January, just 7,500 km ago).

1. Ignored instructions: They went ahead and did a full service anyway, then billed me for it.

2. No diagnostics: When I reminded them about the red warning light, I was told it would require “at least an hour of diagnostics” and they couldn’t fit that in—so they simply didn’t do it.

3. Unfinished NCT items: The NCT check flagged a torn CV boot on the front‑right driver side, yet they refused to fix it during the visit because “no time slot available”; I now have to book in again next month.

4. €300 for nothing: I drove out €300 poorer with the warning light still on and the CV boot still faulty.

This is absolutely unacceptable from an authorised dealer. I feel like I paid €300 for no real work done—certainly not worth even one star.

Replying to Laharts' response:

I’d like to clarify what actually happened during my visit. When I dropped off my car, I clearly explained all the issues—including the red warning light—to your service receptionist. He entered everything into the computer and then asked me to sign on the iPad. (Admittedly, I didn’t read the contents before signing, which was my mistake.)

I didn’t receive any updates during the day, so I called the service center myself in the evening. That’s when your service executive informed me that the service and NCT check had been completed, and they had found an issue with the front-right CV boot. He told me to collect the car the next day.

When I arrived to collect it, the executive mentioned the CV boot issue but said nothing about the red warning light. I then specifically asked whether that issue had been checked. He went out to the car, checked it himself, and then spoke with the workshop mechanic. After that, the mechanic came to me directly and said that the warning light issue would require one hour of diagnostics and that there had been a communication issue.

I reminded them that I had dropped the car off primarily for the warning light and NCT check. Despite that, it had been overlooked. The executive acknowledged the miscommunication but couldn’t provide any further explanation. When I asked how to proceed, he said it wouldn't be possible to fit the diagnostics anytime soon and that I might need to come back next month.

Also, for context: during my regular service in January, I had informed your staff that my NCT was due in July. I was told then that January was too early for an NCT check, which is exactly why I scheduled the visit now. Despite planning accordingly and clearly stating my concerns, the key issues were left unresolved.

And one more thing—don’t you have records in your system showing that a full regular service, including oil change, was already carried out just 6 months ago (around 7,500 km back)? It makes no sense to carry out another service so soon, especially without discussing it with me beforehand.

This has been a very disappointing experience, especially from an authorised dealer.

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