Very nice show room, and extremely professional and knowledgeable staff gave great advice on my purchase

My sister got her car, very professional and approable sales man. Car ready when we arrived to collect, we'll wortha visit. 👌👏👏

Ordered a mudflap for a Mondeo over the phone from this crowd. Only the guy on phone didn't seem to know difference between a mudflap and an entire wheel arch. Said part was collected by my sister for me - and I upon seeing the obviously wrong part tried to return it. They took it back but said they would only give me money if the subsequently sold the wheel arch. The abrasive nature of their customer service in legendary in East Cork

Called to enquire a repair of my one year old Ford Explorer RWD, to replace modules inside the HV battery (as it was involved in a small crash which deployed airbags and blew HV fuses). They refused, stating verbatim: "we have to look after our own customers". Wow, Ford garages are usually way more accomodating, I'd look to deal with other ones instead...

I had an extremely disappointing experience with the customer service at this dealership. Initially, we checking in the car, I was met with questions, eye rolls and told to sit and wait. We witnessed how poorly a woman in front of us was treated—her keys were handed back with no explanation other than “we need to keep the car.” When she asked for more details, the staff member was incredibly dismissive, barely responding as he walked away. I was genuinely shocked by how unprofessional it was.

When it came to our turn, we were immediately asked for payment without any clarification on what the issue was or whether the car had been fixed. When we inquired, the staff member sarcastically stated, “Your first mistake was bringing it to a garage.” This is the same garage that, over the phone, diagnosed a possible timing belt issue without even inspecting the vehicle.

I asked twice if he could assist us or recommend a specialist for the electrical problem, and after much reluctance, we were finally given a vague suggestion. Overall, the experience was incredibly frustrating. The customer service was not only unhelpful but also rude and dismissive. Sadly, our second mistake was trusting this Ford dealership with our car.

It's not hard to be nice.

Abernethys

Established since 1988, Bandon Motors is a Main Ford Dealer and Authorised Repairer and Parts supplier for Ford, Volvo and Saab. Bandon Motors showrooms are situated on the Clonakilty Road in Bandon, which is only 20 minutes from nearby Cork City. 

Bandon Motors mission is to provide our customers with the best vehicle purchasing and ownership experience possible.  Our experienced sales team are at your service to carry out a free appraisal of your car or van while you take a test drive; arrange finance that meets your specific requirements and to ensure you are completely satisfied with your overall purchase experience.

Bandon Motors Service Centre specialises in the servicing and repair of Ford, Saab &amp; Volvo cars, but no matter what type of vehicle you drive, whether it needs a routine service, crash repair, spare part, accessory or simply a valet Bandon Motors Service Centre is the place to come for outstanding quality, service and value. 

For full details see: www.bandonmotors.com

Great sales persons Alan was very helpful and professional when we were looking to buy and more than helpful when we bought and Richard took time to explain everything with us on the day we collected the car also very professional

Recently purchased my new and first all electric car with Bandon Motors.
Richard made the whole process seemless. Straightforward trade in and pricing without having to wait making my decision easy. Also supporting me in moving into the electric car space.

Recently purchased my new car with Bandon Motors- effortlessly.
Richard made the whole process so clear and easy for me. Not only the buying process, but also in supporting me to transition into the new -to me- electric world.

We had an amazing experience when purchasing our brand new Ford Puma! From all the dealerships, Bandon motors went the extra mile, assisted with financing and made the process as a whole a pleasure! Our sales person, Richard is highly recommend

Faults with my Galaxy Transmission and fuel system were not identified by their diagnostics. I spent over eur1500 in two services with no positive result.

Bandon Motors

I have visited Cavanaghs twice recently. I met a lovely guy called Jason. He was so helpful,  courteous, it was a pleasure to deal with him. If every business had staff like Jason. This world would be a better place. Thanks Jason.
Mary O Connell

Very welcoming and friendly staff, excellent service for good price

Have been there more than a couple of times for my focus , they were extremely helpful. All the staff are very friendly.

Fine garage lovely showroom curtious staff. But I was very disappointed with the trade in allowance I was being allowed on a 2019 fiesta they just didn't want my car. It would have been nice to be told they were overstocked with fiestas and not interested rather than giving such a poor trade in allowance.

It is with genuine regret that I write this negative review, as I previously had positive experiences with this company. Unfortunately, this time was different. I had two cars serviced, and both had to be returned. While mistakes can happen, the real issue was the lack of engagement after I reported the problem. Despite my efforts, I received no meaningful follow-up, and ultimately, I will have to take the car elsewhere to resolve the issue—at considerable expense. Sadly, all future business dealings with this company will cease. I am giving 1 star as a sign of respect for the competence they once demonstrated previously.

Cavanaghs Of Fermoy

Cavanaghs of Charleville has a long and proud tradition in the motoring business in Munster. Set up in 1967 by Tom Cavanagh along with dealerships in Fermoy and Cork, the Charleville branch was taken over by current Dealer Principal, Martin Condon, in 1987. Martin and his team built up the business steadily adding the Hyundai franchise to the existing Ford business towards the end of the nineties. The business now comprises two showrooms, a 14-bay service department, state of the art bodyshop and over 2 acres of used cars on display. Cavanaghs of Charleville is now recognised as one of the best-run dealerships in the country as evidenced by its award in November 2010 from the Society of the Irish Motor Industry: SIMI Franchise Dealer of the year 2010-11. The Ford Dealership's commitment to customer service has resulted in the company being awarded the prestigious Ford Chairman's Award for Excellence in Customer Care no fewer than 7 years in a row - a feat no other Ford Dealer can claim.

Excellent service from start to finish the team were friendly and professional and very helpful through out the whole process everything was explained clearly and they made buying my van easy and stress free I would highly recommend this dealership to anyone. Thank you !

Today I upgraded my car and I would like to thank Darren Ronan once again for his outstanding costumer service. I have been buying my cars from Darren for many years and find him to be very professional,friendly , helpful, attentive and extremely easy to deal with making it an easy process. I wouldn't consider any other dealership because of this  service  and would recommend Cavanaghs to all my family and friends.  Thank you again Darren Ronan 😊 Caroline Clark

When I came to Cavananghs of charleville for my first car it was a good experience and I decided to go back for a suv because I needed too... This experience was even better than before. I Met paudie a sales manager and he helped me so so much to choose the right car by explaining the little details to helping me financially buy giving me a very good deal on my old car which helps a lot. I would also like to say thanks very much to the team of Cavananghs of Charleville for being patient and kind ❤️.

Had a great experience in Cavanaghs Im Mallow. Purchased a. New car last week. Great service and value. My 4th car from Cavanaghs.. There's a reason I keep going back... I could highly recommend it...

Highly recommend Cavanaghs Car Sales. The staff were lovely, very helpful, and made the whole process easy from start to finish. The service was quick and professional, and nothing was too much trouble. Delighted with the experience and would definitely return again.

Cavanaghs of Charleville Ltd

Cork City Ford Centre was established in 2006 and since then has gone from strength to strength and has established itself as a key representation point for Ford in Cork.

We stock a wide range of Ford vehicles along with being one of Ford Ireland's Commercial Dealer Specialist. This means that we have the expertise and range of vans available to suit all types of business user. We also offer very attractive finance packages for both cars and vans to help you finance your purchase.

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