BYD Airside is part of Bright Motor Group, one of Ireland's most trusted vehicle retailers. We provide the highest level of customer care for you and your vehicle, located in the Bright Motor Campus, Airside, Swords close to Dublin Airport and easy to reach from the M50 or M1.

Seriously impressed with the service Shauna in the transit centre provided me with on my 2024 transit custom. As a business owner minimal downtime is important and Shauna took us in asap and organised a courtesy van for us to go off with and got the van fixed same day !! Actually notified me two hours after it was dropped in that it was sorted! I’ll definitely be back here you have earned a long term customer. Thanks a million Shauna.

I was intending on buying a new car, so I headed to Bright Ford Rialto after work on Friday just before 6pm. I was met at the door by Brendan Daly, who was ever so accommodating even though Bright Ford close at 6pm!
Brendan was unrushed and went through  prices and extra's packages with me. We settled on a Model and price that evening as I was trading in my old car. The next Morning on a Saturday! Brendan was so kind to arrange a test drive of the same model car I was buying, I had no complaints and I put down a deposit and my new car would be ready early next week,

Brendan is the KING for first time buyers and used cars, if you are looking for small starter cars, used or new, Brendan won't steer you wrong,

Thank you Brendan for sorting me out, loving my new Motor and I'll back to you in a few years for another

Luke

Outstanding support help and customer care from Gwen and Mo in airside swords really appreciated feeling like a loyal customer.
In all the years I have been a customer Mo went above and beyond by hoovering my car.
It’s the little things that matter to valuable loyal customers.
Gwen is an incredible asset to your company also. The time and care she provided was extremely exceptional.
Kind Regards
Lesley Clarke

Last year, myself and several colleagues purchased more than 10 Ford Custom Tourneo vehicles from this dealership, so we expected fair pricing, transparency, and professional customer care.
My vehicle was kept from 8am until 5pm, yet the reported issue was not resolved. This is now the third time I have booked the car in for noise coming from the front and rear, and it still has not been properly diagnosed or fixed.
The middle sliding door started making noise after only six months of use. During service, they applied grease, but the problem remains. The door still feels loose and like a much older vehicle — completely unacceptable for a 7-month-old car.
Another serious concern is that my taxi roof sign stopped working. I later noticed a wire hanging loose near the brake pedal area, which is extremely worrying from a safety perspective. This should never happen after a professional service.
The most concerning issue is overcharging. We have an agreed service rate of €250. However, I was charged €420.36, including €228.40 for labour. A colleague recently received the same service, with the same parts used as in my service, yet was correctly charged the agreed €250 rate. This clearly shows inconsistent pricing.
When I raised this with the service manager, Dave, instead of reviewing the invoice properly, he instructed staff not to apply any discount and insisted I pay the full amount. He then walked away while I was still speaking. This behaviour was highly unprofessional and unacceptable.
I am also uploading a video where you can clearly hear the noise from this 7-month-old vehicle.
Very disappointing experience and not the level of service expected from an authorised Ford dealership

BEWARE. I have a ford transit mk7 which had no power. I booked into the ford transit centre at Airside Swords on the 22 of October 2025.
The earilyest date I could get was 3rd November, I took the booking believing I would get it fixed quickly.
I needed the van for work and phoned Bright ford every day from 3rd November to 7th nov to find out when I could get my van. The did nothing, no diagnosis, by Friday the 7th I was told they couldn't fix the van as their computer had trouble with vans older than 2011.
I couldn't believe what I was hearing. """"The ford transit centre can't fix ford transits"
I asked to speak to a manager who said they would bring it into the workshop (for the first time on Monday) morning for diagnostics.
I went to the ford transit centre this morning Monday 10th November to find out what was going on. Van was still in the same spot for last 10 days. Spoke to their manager Dave who was clearly not happy I was complaining that nothing was done. He told me they had trouble with their mechanic who was dealing with my van and that they sacked him on Friday.  I didn't believe a word of it.
Dave then said I will get somebody to look at it now. After another hour waiting in the showroom I was told further diagnostics where required but they suspected a turbo.
I said just do it please, get the turbo and put it in.
I left the showroom and got a call from Dave saying they wouldn't be able to get the turbo for at least two and ahalf weeks and even at that he wasn't sure if it would fix the problem.
Absolutely awful experience. I feel they just couldn't be bothered and wasted my time for 17days.
17days and still no van, I drove it home in limp mood, now I'm trying to find a decent garage that knows what they are doing.
AVOID BRIGHT FORD TRANSIT CENTRE.
John Murphy  November 10th 2025.

BYD Airside

Great experience with BYD North. Collected my BYD Seal U DM-I with Niall in sales. Who as always can cover off any topic we had about the car and gave us great confidence in our purchase. Niall kept me regularly updated on my collection date of my new car which is very good to see. BYD is a very fast growing brand in Ireland which offers exceptional value. So far I could not recommend them any higher based on my experience so far.

Niall from BYD North Dublin is exceptional! He made my day the most special as it was my wife's birthday and helped me execute my surprise plan to gift her our much loved Sealion 7 in full black. I cannot thank you enough Niall, you were so helpful from the day I we first spoke about the car specs and finance options. The overall process involving sales enquiry, test drive, finance documentation, walkthrough demo and handover were simply amazing and so friendly. I am absolutely delighted at how BYD North Dublin treats it's customers and highly recommend getting in touch with Niall for an amazing experience overall! :)

Fantastic experience with the BYD sales team! Jordan and Bernard were absolutely outstanding and couldn’t have been more helpful. This is my fifth BYD purchased from them in just two years, which really speaks volumes about their service. Brilliant cars, exceptional customer care, and an absolute pleasure to deal with every time. Highly recommended! ⭐⭐⭐⭐⭐

Good experience with Jordan.
I left an enquiry on the website about the BYD Seal and Sealion and received a call back from Jordan next day to have a chat and arrange a visit and test drive. I’m new to EV so was able to ask Jordan all the questions I had and after the test drive, I loved the Seal, so chatted through the options and finance and process was seamless from there. Had a couple of queries which I was able to WhatsApp Jordan and get a prompt response, which is important to me.
Jordan was able to turn around the showroom model in 1 week so I had little to no wait time for my brand new car, absolutely delighted with it!

Don't buy a BYD Atto 3!!

I bought my BYD Atto 3 as my first ev in January 2024. The initial experience was excellent. I enjoyed the test drive with Bernard (The Manager) and Evan as the senior sales executive. Both great guys and very friendly and professional. The showroom is so modern and full of very impressive BYD models to choose from.

Small issue is I ordered a white car but got a cream/silver car. Not a big deal with the company I painter with use predominantly WHITE cars that's what you expect when you order a WHITE car.

The major issue is that when you do buy a brand new hi-tech car, you do expect it to come with safety features that do work and that you can rely on
I realised from day 1 that the Traffic Sign Recognition (TSR) wasn't accurate and was very small. 2 years on and numerous software updates it's still not reliable at all. I told Bernard and particularly Evan about it and all they could say or tell me is that there will be a software update coming. So the issue is which BYD and not the dealership. I dont have a problem with Bernard or Evan. Evan in particular has been excellent since I collected the car. If I had any issues or questions he answered them straight away. I had some major problems with charging at 1 point too. The issue now is that the TRS doesn't work to the standard I expected from a €48.5k brand newly launched car.

Now neither of them answered my calls and have sent plenty of tests and videos on WhatsApp highlighting the problem. The last time I was at the showroom was July 2025. I had to drive to the dealership for the next big update that wasn't available over the air. It took 40mins and still didnt really work properly but was an improvement.  It is still not at the standard you'd get on a Hyundai, Toyota, Kia or VW. I'm stuck with a car that doesn't work to my satisfaction and they have done absolutely nothing to help me. I sent a registered letter of complaint to them both a fee weeks ago and got nothing, no phone call or no reply, Nothing! I think BYD Atto 3 models need to be recalled to fix the issue. Im refusing to wait and had no success so have gone to my bank who I pay €750 per month so they can deal with them.
also got my car serviced (5th service) at MSL North Circular Road. I was told that BYD announced that from now on I only had to service my car every 30,000km/s from now on. I called the garage to ask is there a possibility of a rebate given the fact that I had now serviced the car every 20,000km/s. At least 1 service too many so expected some sort of rebate. They told me to contact the dealership but have heard nothing since.

So I'm disgusted with the customer services, especially from Bernard, and I demand an explanation from BYD as well as a rebate. The car isn't that great either and quite slow to charge and wouldn't recommend anyone to by a BYD Atto 3. Take your business elsewhere and buy a Kia instead lile I should have done. BYD offer the worst trade in value as well and I got the worst customer services too!

BYD NORTH DUBLIN

Outstanding Experience at BYD South Dublin!

I had an excellent experience with BYD South Dublin and couldn’t be happier with the service. From the very first moment, everyone on the team — from the receptionist and sales staff to the mechanics and finance team — was incredibly friendly, supportive, and professional.

I want to give a special shout-out to Eduardo, my “Boricua” friend! His support was absolutely outstanding. He is extremely professional, knowledgeable about cars, and always willing to help. He made the whole process smooth, clear, and enjoyable. I highly recommend him to anyone looking for a BYD car — thank you, Eduardo, for all your help and dedication!

I’d also like to thank Stephen and Gavin for their great support throughout the process. Their professionalism and kindness really made a difference.

Overall, BYD South Dublin delivers exceptional customer service and a fantastic buying experience. Highly recommended!

First day in the garage and a big welcome from everyone. I was unsure of what I needed and consequently had a few test drives under the guidance of Alan Furlong. A patient, knowledgable man who gave clear explanations for all I didn’t understand and consequently did the deal for Sealion 7 Excellence. Delivery as promised and all arrangements in place as expected.
I am thoroughly enjoying my new car and Alan has been able to clarify a few things I couldn’t get my head around.
I cannot recommend BYD and Alan highly enough. Old fashioned good service for the new fashion motor.
Joe

I bought a 2 year old car from BYD south Dublin last year. It was not a BYD make. It’s fabulous and I love it.  I bought it from Gavin Cousins. The whole process from start to finish was exceptional and I was never made feel inferior regarding the 10 year old car I was trading in 😉
11 months later I had an issue which was covered under manufacturers warranty. I dealt with the sales manager Alan Furlong this time- he took the car back, investigated the issue and arranged for a Hyundai main dealer to repair it. As it was over Christmas he loaned me a beautiful car so I wouldn’t be stuck. He has seen the issue through until completion and I felt comfortable contacting him recently when I damaged the car myself 🙈 and was looking for repair advise. He has gone above and beyond in terms of after sales service. Completely professional and helpful at every turn. I could not recommend this dealership enough. I have had only very positive experiences with them and will definitely be returning for my next car. Thank you Gavin and Alan
Sandra McFarland

I was so impressed with my whole experience with BYD South. I bought a gorgeous BYD from a lovely salesman called Sam. He was so helpful and nothing was too much trouble to him. I have already recommended him to my friends that are looking to change their car. All the staff are so friendly. There is a lovely atmosphere in the showroom.

We had an exceptional experience with Pawel Walczak at BYD. His attention to detail and standard of care were outstanding from the very beginning. He took his time with us, answered every question with ease, and there was absolutely no pressure at any point only support, clear guidance, and genuine professionalism.
Pawel walked us through all the ins and outs of the BYD Seal U DMI and then left us to enjoy the test drive on our own, which we really appreciated. It was far better than having a salesperson in the car and allowed us to fully experience the vehicle.
We were incredibly impressed with both the car and the service, so much so that we decided it would be our next car. Having owned over 20 cars to date, we can honestly say this was the best customer service experience we’ve ever had.
Pawel was fantastic from start to finish, and we can confidently say we’ll be back in the future. Thanks a million, Pawel you were just great. Ten stars all round!

BYD SOUTH DUBLIN

BYD West Dublin, 24 Belgard Road, Tallaght, Dublin, D24 AH74

My new BYD Seal U DM‑i in black. You can see straight away it’s got that coupe‑SUV stance: wide nose, slim LED headlights and a clean side profile with very little chrome lines, so it looks modern without being shouty. Those 19‑inch alloys fill the arches properly but makers kept a sensible tyre profile so it still rides comfortably well on Irish roads and speed bumps. I've carefully researched almost all PHEV's in this segment but these feature are unmatched ever in TeslaY(EV heavy depreciation asset)/Qashqai/Tucson/RAV4/3008.   They are:                                                                     -EV‑first “Super DM‑i” hybrid system that prioritises electric drive far more than typical PHEVs.

-Long EV range for a PHEV SUV: ~80km (Boost) up to ~125km (Comfort), among best in class.

-BYD Blade LFP battery with very high safety and long life, unique to BYD in this segment.

-15.6" rotating touchscreen plus customisable 12.3" cluster and head‑up display all standard, not pay‑extra packs.

-Heated and ventilated electric front seats with memory at this price point, rare in rival hybrid SUVs.

-Dual wireless phone chargers and rich ambient lighting included from base trim.

-Vehicle‑to‑Load (V2L) output so you can run external devices like toaster, kettle, laptop from the car’s battery, unusual on PHEVs, no competitor even thought of i guess.

-Very strong spec‑for‑price vs TeslaY(EV heavy depreciation)/Qashqai/Tucson/RAV4/3008, giving “flagship” comfort and tech at mid‑€40k.

Karl at Kearys BYD West Dublin was outstanding from start to finish, and Mat is really an amazing person to interact with, turning what could have been a stressful big purchase into a genuinely enjoyable experience. Karl combined deep product knowledge of the BYD Seal U DM‑i with a calm, no‑pressure style, patiently walking you through every detail—from hybrid tech and real‑world running costs to finance options and trade‑in realities. Karl’s communication was clear and honest at every step, he kept you updated without chasing, and on delivery day he made sure you left the showroom fully confident in your new BYD, with all the tech set up and every question answered. He’s exactly the kind of sales professional you’re happy to recommend to friends and family.

We recently purchased the BYD Seal U and we couldn’t be happier with the car. It’s incredibly comfortable, smooth to drive, and packed with great technology — it really exceeded our expectations in every way. The build quality and driving experience are outstanding, and it feels like fantastic value for money.

We also want to give a big thank you to Andy at BYD West Dublin for making the whole experience so easy and enjoyable. Andy was friendly, professional, and genuinely helpful from start to finish, answering all my questions and making sure everything went smoothly.

Thanks as well to Mathew, who was also great to deal with and very supportive throughout the process.

Overall, a brilliant experience with both the car and the team at BYD West Dublin. Highly recommended!

I recently bought a BYD Seal from BYD West Dublin, I  had an amazing experience thanks to Jess. She was incredibly helpful, very knowledgeable, and made the whole process smooth and stress-free. Jess went above and beyond to get me a great deal on my trade-in and genuinely made sure I was looked after every step of the way. I couldn’t be happier with the car and the service I received. Highly recommend asking for Jess if you’re looking for a new car. Thanks again

I had a great experience with BYD West Dublin. I ordered my BYD Seal U DM-i in late November, and it was ready for collection by the first week of JanuarY.
I dealt with James and Andy throughout the process, and they were brilliant—always there to help with any questions or queries I had. When I picked the car up, it was such an easy and smooth process from start to finish.
I absolutely love the car. The driving experience is incredible, smooth, and love all the high tech features. I couldn't be happier with the service from the team or my new car. Highly recommended!"

Being a happy owner of a BYD Dolphin for the last 2 years, we were looking to buy our 2nd BYD and came across the new BYD West Dublin dealership. Met with Jess, bought our new BYD Sealion 7 and she was incredible and easy to deal with. Matt & Jess worked out a good deal for my trade in and within a week - start to finish i had the car delivered. Its an amazing car to drive and good people to deal with in the dealership. I am positive that the amazing experience will continue with the aftercare and service as well. Thanks Jess & Matt.

BYD West Dublin

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