Polestar Space Dublin

We’re determined to improve the society we live in by accelerating the change to a fully electric, climate-neutral future. That’s why we’re taking concrete actions to achieve net-zero greenhouse gas emissions. Leading the development of new technologies. Embracing solutions for a circular economy.

We’re raising our voice and pushing the automotive industry to embrace transparency in carbon footprint reporting, supply chain ethics, and materials traceability. And we’re doing our best to conduct our business in an ethical and responsible way. It’s time to make a positive change in the world. Join us on the journey towards sustainable, avant-garde electric mobility.

Purchased a Porsche Taycan there 2 months ago. Car is amazing and exceeded my expectations. Stephen and Jason were a pleasure to deal with. The after sales support from Jason also has been amazing. You won’t be disappointed getting your next car from here

Our experience with Polestar Dublin couldn't have been better. It was such a pleasurable experience. On the first day when we walked into the showroom to look at the Polestar 2, we were greeted by Stephen.  We looked at the 2, the 3 and the 4 and Stephen  was very helpful in talking through all the features, specs and details of each car. We spent quite a bit of time with Stephen. Before we left the showroom we decided to buy the Polestar 4. We came back a couple of days later for a test drive and were so well looked after by Andrew,  again very knowledgeable and helpful.

At no point did we feel pressured or just like another customer.  It  never felt like a business transaction. The quality and design of Polestar cars do all the talking.

This is the best experience we have had in buying a car.  If you are a first time EV buyer, they are a great team to deal with and very reassuring.

Communication is very clear and prompt in dealing with all questions we had, even after we bought the car.

Would highly recommend Polestar and the staff working there.

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A fantastic experience buying my Polestar 3 from Polestar Dublin! A special mention to Andrew, whose product knowledge and after-sales service are second to none. He went above and beyond to ensure everything was perfect, delivering truly exceptional customer support. I couldn’t recommend Andrew and the Polestar Dublin team highly enough. And as for the Polestar 3 SUV itself, what a wonderful classy car - if you know, you know! Absolutely love it! 🖤 💛

Jason was extremely helpful from the minute we walked into the Showroom until the day we picked up the car. When choosing the right car, he provided clear details on the different specs and the pricing etc which made deciding much easier. In addition, everything in the background in applying for grants etc was taken care of with little hassle on our side. I would highly recommend!!

Extremely disappointing experience with Spirit Motors / Polestar / Land Rover

I specifically chose Spirit Motors and Polestar to handle the repairs to my car following an incident, not at fault. I made that choice myself rather than simply going with the repairer suggested by the insurance company, because I wanted the car repaired through the manufacturer and expected a professional, straightforward experience. Unfortunately, despite this being a substantial and expensive repair, for most of the process it genuinely felt like they were doing me a favour by looking after my car, rather than providing a service to a paying customer who had specifically chosen them.

I initially dealt with Spirit Motors Polestar, only to be redirected to Spirit Motors Land Rover. I was not properly informed that this would be the case. Then, when I brought the car in, I was told that the actual repair work would be carried out by a completely separate third-party garage located in what felt like the middle of a questionable industrial estate. Had I known from the beginning that Polestar would not actually carry out the repair, and that my car would ultimately be sent to an independent garage, I would have made a very different decision.

The customer service throughout has been, quite frankly, shocking. Communication was poor, my requests were repeatedly ignored, and instead of making the repair as straightforward as possible, I repeatedly found myself having to explain the same things again and again. Rather than helping to resolve matters, they seemed to create unnecessary obstacles.

The most frustrating part is that I specifically chose Spirit Motors. These were not repairs being forced upon me by the insurance company. I trusted the Spirit Motors/Polestar name to handle my car properly.

When I eventually went back to collect the car from Spirit Motors Land Rover, there were still issues with the quality of the work and attention to detail. The car had been polished after the repair, yet there was polishing residue/dust left all over the inside of the doors. There was a plastic cup on the back seat with a cover from somewhere not installed.

Even more frustratingly, I had specifically requested that a particular tyre be fitted. Despite this, my request was simply ignored and a different tyre was fitted instead.

I now have three brand-new Hankook tyres and one Michelin tyre, meaning I have to make another trip back to have the tyre replaced with the one I originally requested. Why I have to return to the dealership because a simple, specific request was ignored in the first place is beyond me.

This entire experience has been unnecessarily stressful and time-consuming. The actual incident was bad enough; having to deal with poor communication, being passed between different Spirit Motors businesses, an undisclosed third-party repairer, ignored requests and a lack of attention to detail has made the situation considerably worse.

For a company representing brands such as Polestar, Volvo and Land Rover, I expected a significantly higher standard of customer service and workmanship.

I would not recommend Spirit Motors for anything based on my experience.

Polestar Dublin

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Polestar Dealerships in Dublin

1 dealerships in Co. Dublin

Polestar Dublin

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