Our passion for cars dates right back to 1939 when Thomas Connolly first opened a car dealership. Thomas’ son, Kevin, returning from New York, developed the business and brought US-style focus on customer service to the industry in Ireland.

Still a family business, Connolly Motor Group is built on a solid foundation of being approachable, helpful and experts in our field.

Mercedes-Benz is the latest branch to the business, joining Audi and Volkswagen. Our showrooms are based in Collooney, Co. Sligo and Ballybrit in Galway, taking the number of nationwide Mercedes-Benz dealerships to 15. With over 200 staff across Connolly Motor Group, and growing, there’s always an expert who can help with any questions.

The showrooms have been specifically built to showcase up to 15 of the marque’s latest models, along with a range of Star Select cars on the forecourt.

A dedicated aftersales centres are based at the showrooms with 10 vehicle bays to work on our customers’ cars. While your car is being serviced, you can enjoy making the most of the private customer work stations that are fitted with desks and WiFi.

We also have a parts and accessories shop where you can adapt your Mercedes-Benz to suit you and source any official replacement parts. Our team will advise you on what is needed for your car and arrange for a fitting.

You can search through the Mercedes-Benz range online or at the showrooms where you can enjoy a test drive. Call us or enquire online to arrange a chat with our experts in Collooney, Co. Sligo and Galway.

We look forward to welcoming you to the new showrooms soon.

I recently purchased a car from Connolly’s Mercedes-Benz Galway and had the pleasure of dealing with Brian Raftery, Sales Manager. From start to finish, it was an excellent experience.

Buying a car can sometimes feel stressful or pressured, but that was never the case here. Brian took the time to listen to exactly what I was looking for, understood my requirements, and worked with me to find the right car at a competitive price. He was professional, engaging, courteous, and extremely knowledgeable throughout the process.

What really stood out was his approach. There was absolutely no hard sell or pressure, just honest advice, clear communication, and excellent customer service. His follow up was first class, keeping me informed every step of the way and ensuring everything went smoothly.

Most importantly, he was a genuinely lovely person to deal with and made the experience enjoyable and hassle free.

I would have no hesitation whatsoever in recommending Brian to anyone else considering buying a car, and I look forward to doing business with him again in the future!

Delighted with my experience from start to finish. Purchasing my car was a smooth and enjoyable process, with Stephen going above and beyond to help. I’ve now had my first service completed, and the same high standard of customer care continued. Friendly, efficient, and professional throughout. I would have no hesitation in recommending this dealership.

I would highly recommend Connolly’s Mercedes-Benz Galway. From start to finish, the entire experience was professional and seamless. The staff were welcoming, knowledgeable, and attentive throughout the whole process.
A special mention to Ciara and Dolores, who were an absolute pleasure to deal with. Their professionalism, friendliness, and attention to detail made the buying experience smooth and stress-free.
Overall, the level of customer service was exceptional, and the entire process was handled with efficiency and care.

Highly recommend Connollys! Excellent customer service and a very smooth process from start to finish. I was kept informed every step of the way. Brian and Damien were fantastic to deal with!

I was very pleased with the service at Connolly’s Mercedes Galway. The staff were helpful, efficient, and kept me informed every step of the way. The results of the service were explained clearly, ensuring I fully understood the work that had been carried out.

Connolly's Mercedes-Benz Galway

Western Motors is a family run business with over 50 years experience in the motor industry. We are passionate about our business and our family values ensure that our objective of providing you with an exceptional customer service is met by our highly motivated and well trained team.

I recently purchased my new Volkswagen Transporter, and I couldn’t be happier with the experience from start to finish.

A huge thank you to Paul, who was an outstanding salesperson throughout the entire process. He was professional, knowledgeable, approachable, and made everything straightforward and stress-free. Paul took the time to answer all my questions and ensured I felt confident and informed every step of the way.

I’d also like to thank Clara in Accounts for her excellent work sorting out all of my documentation and finance arrangements. Everything was handled efficiently and professionally, making the paperwork side of things completely hassle-free.

A special mention goes to Lauren, whose amazing personality and dedication really stood out. She spent time with me when I collected my van, making sure everything was perfect and that I was comfortable with all the features. Her friendly attitude and genuine enthusiasm made collecting my new Transporter a memorable experience.

The whole team provided exceptional customer service, and it’s clear they genuinely care about their customers. I would highly recommend them to anyone looking for a new vehicle.

Thank you all for making the purchase of my new Volkswagen Transporter such an enjoyable experience!

Recently bought my ID4 from Ray in Western Motors Galway and couldn’t be happier. He was very informative and reasonable, not at all pushy for the sale and gave us great advice and insights for our new e-vehicle. Would 100% recommend, and will be going back to Ray for future cars!

We recently purchased a lovely car from Westernmotors. Aidan did everything he could to make that a good experience for us. Lauren then followed up to ensure that we could get on the road with a good knowledge of what to expect from the car and how everything worked. We now feel that we have a good relationship with WM and that the excellent service will continue over the next few years. Thank you Aiden and Lauren!

The staff show a complete lack of respect for the customer. They falsely claim that all servicing must be done at their location, even though previous services—covered under warranty—were performed in both Galway and Fermoy. I requested an email detailing the issues found with my car during a service; no one called me back, and the email never arrived. I have a right to be informed about what is happening with my vehicle. During every service, they provided me with an electric car, despite my repeated explanations that I have no way to charge it. This caused me additional expenses, as I normally use a fuel card for my daily driving. On one occasion, my key broke—suddenly, in the middle of the day. I called the service center and dropped off the car. When I returned to pick it up a few days later, the key had not been repaired, and the staff member couldn't explain why. I spoke with a manager, who offered to order a replacement key. I agreed to wait for it, but requested that it be sent to Galway. THEY AGREED. A month later, the service center called to ask when I would be picking up the key in Cork. When I reminded them that we had agreed it would be sent to Galway, the representative said, "No problem, we'll take care of that." Since then, I have received no further calls or messages, and the key has still not been sent to me. After I finally traveled 160 km to pick up a key and have it paired in Galway, I was told that the warranty is only valid with them and that I would have to pay €260. When I said I wouldn't do that, the man started haggling with me, offering to sell it for €180 instead!! I’ve been waiting for this key since July (it’s now November). Because of their service, I’m selling my car, and I will never buy a Volkswagen again. I wouldn’t wish an encounter with these people on anyone.

Very dissapointing experience as a returning customer of Western Motors Galway. After several days agreeing a new electric car purchase, finance and trade-in, I was asked to come in with a deposit. I travelled across Galway believing I was finalising the purchase, only to be told on arrival that the grey car i had agreed to buy was no longer available and I was offered a white car instead. I had spoken to the saleperson twice that morning also the lady in the finance department and nobody contacted me beforehand. Sadly, this is the second time we have had a similar experience here. Extremely disappointing customer service, particularly when making such a significant purchase.

IF I WAS TO GIVE AN HONEST RATING, THEY WOULD'NT EVEN GET A 1 STAR RATING

"UPDATE - 19TH OF AUGUST 2026"
I appreciate Western Motors responding publicly to my review. However, the response does not address the main issue.

I fully understand that cars can sell quickly. My issue is that I spoke with the salesperson twice that morning, completed the finance process with clara over the phone and was specifically asked to come into the dealership that afternoon with a deposit, i travelled across Galway believing i was finasling the purchase only to be told when I arrived that the car was no longer available.

'Western Motors' response states that they would appreciate the opportunity to restore my confidence. I therefore sent a detailed formal complaint directed to senior management on the 12th August. As of the 19th August, I have recieved no acknowlegement or response whatssoever!!!

unfortunately, after being a returning customer, the lack of any direct reponse has only added to my dissapountment.

Western Motors Ltd

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Mercedes-Benz Dealerships in Galway

2 dealerships in Co. Galway

Connolly's Mercedes-Benz Galway

Western Motors Ltd

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