Finlay Motor Group is a family run business with more than 80 years' experience in the Irish motor industry. We are located just off junction 10 on the M7 in Co. Kildare, less than 20 minutes from the Red Cow roundabout. Our emphasis on Aftersales Service sets us apart from other dealers. It is our commitment to our customers after the purchase that, we believe, is the key to our success. This has led to strong customer loyalty and repeat business. At Finlay Motor Group, we provide a complete package for any individual or fleet customer, large or small.

I am really happy with my Ford Ranger wild track pick up truck in Finlay Ford with Pawel one of the sale team took care of us thanks very much guys. I really appreciate it. I will be back. Soon highly recommend. Pawel and Finlay motor group family

We recently collected our new car from Finlay motor group and dealt with both Caoimhe and Dave. Their service was absolute brilliant from start to finish and we are extremely pleased with how smooth the whole process was.

We will definitely be returning for all our servicing and future cars.

Thanks guys.

Great experience with Finlay motor group and Michael. Bought a lovely 2017 Audi a5 which is in immaculate condition. After a few days I realised the air con wasn’t working properly, Michael got it all sorted for me with a brand new air con system and provided me with a free courtesy car while it was being repaired. Would highly recommend.

I paid €40 for a new tyre pressure sensor, and less than 15 minutes after leaving the garage, the exact same warning appeared on my dashboard again. The time on my receipt and the time in the photo I took of the dashboard clearly show how quickly the problem returned.

Unfortunately, I couldn’t go back immediately because I had to get to work and couldn’t spend another afternoon at the garage. On the next working day, I called them and was told that it was just a coincidence and that another tyre sensor probably had a low battery.

What I don’t understand is: if another sensor was causing the warning, why wasn’t this checked when I specifically brought the car in because of this issue? Why was I charged €40 for a sensor if the same error appeared literally 15 minutes after leaving?

This wasn’t the first time I mentioned the problem. The week before, I brought my car in for a service and told them I was having problems with the tyre sensor. They recalibrated it and sent me home. The following week, when I brought the car back to have an issue with the gearbox checked, I specifically asked them again to check the tyre sensor because the warning was still appearing. I was then told a new sensor was needed, so I paid €40 for it — only for the exact same warning to come back within 15 minutes.

At this point, I’m left wondering whether the sensor was actually replaced, whether the underlying problem was properly diagnosed, or whether they simply don’t know how to resolve the issue, despite being a Ford centre.

I also had another issue after the service, as the interior of my car was left dirty. To be fair, they did call me back about that complaint and offered me a valeting service, which I appreciated.

I’m not saying that nobody should use this garage. I’m simply saying that, based on my experience, I won’t be going back. When I pay for a repair and the exact same problem returns 15 minutes later, it’s very difficult to have confidence in the work.

AVOID AVOID AVOID,
Please don't get caught by these guys!!!

Where to begin…..nothing but disaster and disappointment dealing with this company.

I wouldn’t buy a banana from them, god forbid you returned for a service.

We bought a car 1 year ago from here within 5 months it had a major fault. After multiple trips to the dealership with little to no communication with them they eventually told me the fault they had trouble diagnosing…. Was a common fault.

They eventually got the car in after waiting on a service appointment. (7 months with a broken car they sold us). To no surprise its rare they have a courtesy car for people having their car serviced.

We bought the car in May last year. since then the two individuals i was dealing with sales and service had started the job recently when we bought the car and since have left. They cant keep their new staff more than 12 months my assumption is there are many problems internally.

After our car was repaired no service report was available. When i asked wehn picking up the car i was told to speak to the service manager. I tried multiple times to contact him. I got a reply email from the service manager eventually stating the repair was done….. nothing else. We did not have good communication with them during our time dealing with them!

I have sold the car because it’s nothing but bad luck and i never want to deal with these guys again.
We were also promised extended features on the car that were never supplied.

Honestly the list goes on. I have even contacted external bodies asking for help dealing with this company. Something i should never had to do.

Finlay Motor Group Ltd

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Ford Dealerships in Kildare

1 dealerships in Co. Kildare

Finlay Motor Group Ltd

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