Sheils Motor Group comprises of T. Sheils &amp; Company of Ennis and Limerick and Sheils Motor Group Galway in Galway City, previously Motorpark.

Appointed Main Ford Dealer in 1925 T. Sheils &amp; Company honours its original and most fundamental of commitments, to provide our valued customers, with the finest quality automotive products backed up by the highest standards of customer service and attention to detail. The group acquired Higgins Motorpark on the Headford Road, Galway City in December 2018 to become one of Ireland's largest Ford dealer groups and Ireland's largest Honda group by area.

We supply new Ford 7 Honda Cars and Ford Commercials and we carry a large range of used vehicles. Contact Us via phone or email or come and visit our showrooms in Galway, Clare or Limerick today.

Fantastic experience from start to finish. The staff all seemed friendly. I was dealing with Ben who was nice and professional, and made the whole process straightforward and stress-free. Ben was happy to answer all my questions, kept me updated throughout, and went above and beyond to make sure everything was sorted before I collected the car.

I’m really happy with both the service I received and my new car. I wouldn’t hesitate to recommend them to anyone looking for a hassle-free car buying experience. Thanks again!

Dealt with Dave Hurley to buy my new to me Honda and he couldn't have been more pleasant. No messing around and honest approach to the sale.

Michael in the parts dept is excellent. He went above and beyond today to get me a part I needed in a hurry.

So this is a long story.

The service I received from Sheils Motor Group was atrocious to say the least.

I booked my MG in for a full service, and the earliest appointment available was three weeks away. About a week before the appointment, a check engine light appeared on the dashboard. I rang the service team and explained the issue in detail. I was assured that it would be looked at and resolved during the service.

On the day of the appointment, I dropped the car off. Eight hours later I was told the car was ready. However, five minutes after leaving the dealership, the check engine light came back on.

When I got home I rang the service department. The person who answered told me they had not been informed about the issue, which is simply not true as I had already called ahead about it. It appears the fault code may simply have been cleared rather than properly diagnosed, as the light disappeared briefly but immediately returned. I was then given another appointment two weeks later.

Three days ago I left the car with them again. Over the phone on the first day they said they were waiting on a part and the car would be ready the next day. On the second day, when we rang again, we were told their technician had taken the car home to see if the check engine light came back on.

Today we collected the car and were told the part had not actually arrived, and that we would need to wait another two weeks for a call.

To make matters worse, when I opened the boot there was someone’s lunch left inside the car.

The engine light is still on, the issue has not been resolved, and communication throughout the process has been extremely poor.

This is a 251-registered car purchased last year, and this level of service is completely unacceptable.

Honestly, I would not recommend anyone go through this experience. If it were possible to leave 0 stars, I would.

Took my Ford into the service department with a concern about the brakes, the staff said they tested the brakes and they worked fine!! I’ve been worried about the brakes for years and finally found an independent contractor out in Kilkishen Clare to test the brakes today, Roman auto repairs, he is so concerned for my safety that he will not allow the jeep to go on the road! He is calling Ford head service department in Dublin tomorrow morning about the issue.

Very incompetent service in Sheils limerick, my jeep has been very dangerous and a high safety risk for many years. Ford Ireland will be hearing of this issue now too.

Sheils Motor Group Limerick

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MG Dealerships in Limerick

1 dealerships in Co. Limerick

Sheils Motor Group Limerick

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