Top guys and top service. Whether it’s Patrick or Lukasz, or any of the service team, always a pleasure to be there for service or simply a chat. They know what they’re talking about and it’s always easy in dealing with the team over there

Dealt with Patrick, head of sales, just so professional and loves his job. That's the reason you buy a Bmw bike and keep returning to this great dealership. Well done to all the lads, service sales after care. Looking forward to the new bike, in Jan 2025.

Staff were very helpful, what a range of bikes, absolutely beautiful machines ! Used and brand new bikes inside, also a small range of riding or race gear would have been cool to see more of this but obviously this is not their main trade! Some helemts , racing leathers , tops and trousers .Prices are reasonable for a dealership but BMW is an expensive brand for a reason, as is with motorbikes. Will definitely be back in the future hopefully for a purchase.

I called into this dealership to buy a bmw r1250gs. I walked in the doors said good morning, 2 guys, probably surfing the Internet, but I received no response. Had to ask for the guy who advertises his name on the bike walk-arounds he seemed surprised I was actually there to buy a bike, and my questions to him regarding bikes seemed way out of his league/knowledge? Made an offer on a bike, and it seemed like what are you doing?? Gave my details and was promised a call back, which I never received?? The next day, I went on their website and reserved the bike that I made the offer on, in the hope that I would get a call back on it? I got a call from another guy a day later telling me there were 3 other guys looking at the bike, so what? This sales guy had zero interest in selling bikes? He had zero customer service skills from what I was listening to, I had been told by other bikers to stay away from this dealership, but I thought I'd give them the benefit of the doubt, everything I was told was true. I would not recommend this dealership, nor would I ever go inside their door again. Arrogance at the highest level. BMW standards definitely NOT!, All a front from these guys I encountered they both had zero customer service skills.

I bought my 4th bike from this shop in January 2018.  The bike,  a BMW R1200GS Adventure Triple Black cost me just over 24k.  I waited a total of 3.5 months for it from the time of order.

When it arrived in the dealer it was dumped out on the showroom floor for Joe Public to climb all over causing loads of scratches to the tank.

When I brought it to the attention of the sales team they ordered new plastics and then proceeded to scratch them with a dry cloth to "clean off the dust".   I was told I was not getting a refund for the bike at this stage and a stand off happened in their workshop.

Eventually I stood down because you can't argue down an idiot.  Only for them to replace the plastics again and then nearly do the same with a dry cloth only they were stopped.

The sheer arrogance from the service manager during this process was astounding.   Knowing right well that there was no come back from me and they could hold their own in court.

Myself my wife change our bikes yearly for the latest models and have since taken our business up north to Belfast Motorrad where we are treated with respect and courtesy.

I could go on about other issues where they lost my wifes bike etc and numerous serious issues but I'm sure I'll come out the worst and look like I'm ranting.  We wont grace the threshold of their shop again.

Let the pictures speak for themselves......

Joe Duffy Motorrad

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