NEARYS LUSK IS HOME OF THE OFFICIAL CAR PARTNER OF DUBLIN GAA
We believe that customer satisfaction is achieved by providing a quality service to suit each customer's individual needs. Our professional experienced staff deliver that quality service. Over the years, we have continually re-invested in our business to upgrade premises and to train our staff for the rapidly changing business environment. As a result we have a modern user-friendly premises and a young, professional, highly motivated and experienced team.

The second car we've bought from Nearys and the service was exceptional.

Noah went above and beyond to get me sorted.

Outstanding service.

Great service and experience from Noah! Very impressed with the response and the focus on the customer

Exceptional experience in Nearys lusk purchasing a car. In particular, i have to call out the incredible customer experience with Noah who is a great asset front of house sales.
Very friendly team and would happily recommend.

One very happy customer.
Audrey

Excellent quality and friendly service. Customer focused with an objective of solving the problem!

Buyer Beware.....
My experience suggests a lack of reliability.
I'd advise caution when dealing with this dealership.

I decided to email Nearys Lusk with the view of purchasing a VW Tiguan advertised at €58,950 based on their positive reviews.

I was dealing with Noah who quickly established a trade in value for my own VW and the requested  €32,000 to update to a 251 C model with 24,000 kilometres.

I initially offered him €30,000 at the onset which was not accepted and put in a second offer of €31,000 soon after.
He said he would come back to me and let me know if my offer was accepted or not as the case may be.

I waited 2 days and got no response.

I decided to ring the garage and spoke with the receptionist who transferred me to the sales manager Conor.
I informed him of my offer and he said Noah did try to ring me back late Friday evening.

Needless to say I did not have any missed call from Noah or there was no message left on my voicemail.

I put in a third offer to Conor of €31,500 at 12:18 which Conor refused.
I told him I would take an hour to think it over and would ring him back after lunch.

I rang back first thing after lunch and told Conor that I was prepared to pay the asking price of €32,000 to purchase the car.

He informed me the car was now sold and if I had wanted the car  I should have put a deposit down on it. At no stage when I was engaging with them did they suggest this to me.

I engaged with Nearys for over a week and this was my response.

Inconsistent communication and lack of trustworthiness makes me question their business practices.

Conor the sales manager, showed a complete lack of empathy and clearly didn't give a damn when I questioned how he could sell the car knowing I had an offer of €31,500 and I was due to ring him back.
He dismissed me with a casual " I'm not going to argue with you"
It was clear that my input meant nothing to him.

Such dishonourable conduct speaks volumes.

Nearys Lusk

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