Spirit Ford is part of the Spirit Motor Group, one of Ireland's premier automotive dealerships. From our modern showrooms to our selection of both new and used cars, we have everything to suit the needs of our family and business customers. Equal to our showroom standards, our After Sales Centre offers an outstanding level of professional customer service at its location in Maple Avenue in Sandyford Business Park. Our highly skilled Ford Technicians are trained to keep your Ford in top condition and safe to drive, while also maintaining its resale value. You can expect value for money, professional service and high-quality genuine Ford parts from people who know your vehicle. We are located in the Stillorgan Industrial Park in the Sandyford Industrial Estate across the road from the Beacon Hospital.

Great company with excellent communication—they are always very fast to respond. While it can sometimes be a bit difficult to secure an appointment due to high demand, their service and professional treatment are outstanding. I really enjoy working with them and will definitely be back!"

Jonathan n Anthony - top blokes - customer service excellent- professional friendly patient n helpful - cannot recommend them enough- just purchased ford explorer select 82kw - very competitive

My wife and I looked at several cars similar to the Ford Explorer EV. Experience varied from poor to good. In comparison our experience of dealing with Niall and Derek was excellent. They made us feel welcome and valued as soon as we entered the showroom. In short we felt very welcome informed before making our decision to buy at a good price, with no sense of overselling.

Alannah made the process so easy for us. She walked us through every aspect of purchasing our new car and gave us real confidence we were choosing the best option for us. Now we have the car, we are both absolutely thrilled with it. It met and exceeded all of our needs and we cant thank Alannah enough!

Amazing experience from start to finish!

If I could give less than one star I would do it.

I purchased a Mercedes C-Class Coupe 2020 from Spirit Ford Sandyford on 12 November 2025. Since then, I have driven only 5000 km, and the car currently has just 73,000 km in total. Despite this, the vehicle has been making strange noises when releasing the brake pedal and vibrates on startup.
The car has already been in for repairs twice. The first repair took place from 30/04/2026 to 12/05/2026. I was told that a fuel injector had been replaced, but I received absolutely no proof or documentation confirming this. When I collected the car on 12/05/2026, the service department had no information about my vehicle at all. The staff member I spoke to did not even know where my car was located. I was given no repair report, no explanation of what had been done, and to make matters worse, the car was returned to me with scratches in two places.
I raised my concerns directly with the service manager, Peter, because I also discovered evidence that someone had been using my car for personal purposes after working hours, without my consent. I have proof that the vehicle was kept overnight outside a private house in Lucan while it was supposedly under repair at the dealership. Additionally, on 06/05/2026, the car was used after working hours for what appeared to be a trip to the gym, again without my permission or knowledge.
The second repair took place on 18/05/2026 (car body work and that strange noise when releasing the brake pedal, vibration) During this visit, I was told by the manager that the strange noises were caused because I was “releasing the brake too slowly.” This is not my first Mercedes, so I know very well when something is wrong with a car. Despite my concerns, Peter continued to insist that everything was fine.
Once again, I did not receive any repair report or written confirmation that the vehicle was fully checked and roadworthy, despite repeatedly requesting one. Customer care at this dealership is clearly not a priority. Instead of professionalism, transparency, and proper after-sales service, I experienced excuses, poor communication, and complete disregard for my concerns as a customer.
I do not recommend this dealership to anyone. The after-sales service has been an absolute joke.

To make matters even worse, I was informed that the car would be ready for collection on Saturday, 23/05/2026, but that the repair reports would only be available on Monday. Because I refused to collect the vehicle without any written report or documentation, we agreed that I would collect the car on Monday instead. I planned my entire day around picking up the vehicle, only to receive a phone call from Peter one hour before the arranged collection informing me that the report would not be ready until the following day. This level of disorganisation and lack of respect for a customer’s time is completely unacceptable.

After collecting the vehicle on Monday, I immediately brought it to Mercedes for an independent inspection and report. The findings confirmed multiple issues with the car, including:

1. Rear discs and pads requiring replacement
2. Front spring links requiring replacement
3. Prop shaft donut/ flex disc causing vibration     during driving
4. Two rear tyres requiring replacement
5. Noise from the brakes caused by aftermarket discs/pads
6. Ongoing vibration issues still present

What makes this even worse is that before purchasing the vehicle, I was informed that important components such as the tyres, brake discs, and other wear-and-tear items had already been replaced or checked by the dealership prior to sale.

Despite the car already being back to Spirit Ford multiple times under warranty, and I have STILL not received any official repair report or written confirmation from Spirit Ford regarding the repairs they claimed to have carried out.

Avoid this place at all costs.

If necessary, we will settle this matter in court.

Spirit Ford - FordStore

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