The BMW Eastgate facility is the newest addition to the Kearys family. It's a duly dedicated, standalone outlet, spanning a vast 4 acres, with triple the customer parking of our last BMW showroom, a relaxing customer caf&eacute; with complimentary taxis and Internet Access, and a first for Ireland, servicing from Monday throughout to Saturday evening. Everything at our Eastgate location has been designed to fit in with the ethos - customer first.

⭐⭐⭐⭐⭐ 10/10 Outstanding Service!

I cannot recommend this BMW team highly enough. Everyone I dealt with was extremely professional, incredibly helpful, and went above and beyond. The customer service was second to none – friendly, efficient, and truly caring. Absolutely perfect service, 10 out of 10! I’ll definitely be back and recommend you to everyone I know.

I don’t normally write reviews, but I wanted to wait until after my 1,000 km break-in service before sharing my experience with BMW Motorrad Cork.

From start to finish, the buying experience was excellent. I bought my bike from Jer, and he was brilliant to deal with. Everything was handled over the phone, making the whole process incredibly easy and straightforward. At no point did I feel under any pressure to buy the bike, which was a refreshing change compared to another branch.

A big thank you as well to Deirdre and Conor, who were both a pleasure to deal with throughout the process.

When I brought the bike back for its 1,000 km service, Danielle in the service department was fantastic—friendly and professional. I also had a small cosmetic issue with the bike, and they sorted it without any hassle.

Overall, I genuinely couldn’t fault BMW Motorrad Cork. Excellent customer service from sales through to aftercare, and I’d have no hesitation recommending them to anyone looking for a new bike.

Will not own up to damage caused by their staff

I dropped  my car in for a €2,000 repair on damage caused to the front bumper by another driver in a car park. I then had my car given back to me on Feb 13th with the driver's wing mirror completely broken. It was swinging freely on the housing, no electrics working and part of it patched with black tape. Also lots of paint chipped off the A-pillar and a series of small dents above the drivers door. It looked like it had been in some sort of accident while in for repairs. This was all pointed out to the service manager before I left with the car, who told me to 'enjoy it for the weekend' and that he would email me the following Monday (this was a Friday). I heard nothing for two weeks, every time I rang or emailed I was being fobbed off by the service advisors who told the service manager Craig was 'in a meeting' or was 'in the process' of writing me an email. On one occasion I walked into the building, watched him walk behind the service counter and was told by the service advisor, Lauren, that he was not in the building. It took me making a formal complaint to BMW Ireland before Craig would agree to fix the damage on Feb 26th. He remained adamant that his staff had not caused the damage, even though they were the only ones with access to the car in the time between me dropping it in and me collecting it. He also refused to let me see CCTV footage of the car park to prove I had dropped it in in working order.

I then had to drive with the broken mirror for three more weeks before the car was booked in for repairs. When I collected the car on March 25th following replacement of the broken mirror, I was told they had replaced it 'as a gesture of good will' (it is not good will if you are fixing damage you have caused) and that they would not fix the paintwork/dents which were also inflicted on the car while it was with them. Craig said he had never agreed to fix the paintwork, and denied any responsibility for the damage to the mirror or rest of the car. None of this was communicated to me before I dropped the car in, I was left to drop it in under the impression that it would all be fixed.

I decided initially to get the repairs done with Keary's as I expected a dealership would not do a botched job. You would be better off sparing yourself the grief and expense and going to any other body repair shop.

If you make any agreements with this dealership, make sure you get everything in writing, as they will absolutely go back on their word if it saves them money. From reading other reviews, I am clearly not the only person they have done something like this to. An absolute disgrace of a dealership

I would rarely feel obligated to write a negative review but the receptionist in Kearys this morning was a genuine disgrace. The online check in process is great when you arrive but i was uncertain of one part of the process. When I asked the receptionist if she could support she got up in a huff & muttered profanities under her breath. When I asked her if she said something she stared straight through me. That level of customer service infuriates me as that's the industry I work in. I left feeling an inconvenience and it'll be both the first & last time I use Kearys for anything.

I got a recall letter from BMW for the drivers airbag to be replaced and brought my car to Keary’s.

After the technicians were finished with my car I got in and noticed that the light for the Auto stop/start feature was turned to the off position, with an orange light on the button. I turned it back to the on position and the light went away. I also noticed I had an orange warning light on the instrument cluster. It was because the time was not set after they had finished.

On my drive home which is over an hour my stop/start didn’t work once! When I drove it to them it worked at least 7-10 times since the battery is brand new. I rang and spoke with Danielle and followed her instructions to try a drive with the AirCon off but it still wouldn’t work.

So instead of waiting till I could bring it back to them and wasting time, 1 hour there and another hour back, and money for fuel, approximately 1/4 tank for a return trip to Keary’s BMW in Little Island. I got out my tools and went at the car myself.

First thing I did was torque the negative terminal 10mm bolt nut which was not tightened fully. I then ran a scan and no error codes showed up. So I did a code reset to get the car to recalibrate itself. I drove 20-30 metres and stopped and the auto stop/start worked immediately! I drove around the town and stopped another 3-4 times and it worked each time. I tested it again on the next day with AirCon on full and it’s working normally again, even after driving a short distance.

I am absolutely shocked by the sub standard service from Keary’s technicians, who should have performed all checks and recalibrated everything before giving me the car back. They were lazy and didn’t even set the time and didn’t notice the orange warning light on the auto stop/start button to ensure everything was working.

I have tried to contact Danielle regarding this issue. I have left several messages and emailed her and have not received a call back or an email to acknowledge she had received it. I also wrote to the service manager to make a complaint and after 2 weeks with no response at all I decided to publish my review.

Kearys BMW Eastgate

Kearys is the home for BMW Motorrad in Southern Ireland. We stock an extensive range of new and previously owned BMW Motorcycles at our showroom in Eastgate Business Park, Little Island, Cork. We welcome used bikes in part exchange and in addition we stock a comprehensive selection of BMW Rider Equipment and Accessories.Kearys Motorrad offer a complete range of financial products to suit your individual needs. This service is available for the purchase of all new and previously owned motorcycles, rider equipment and accessories.Kearys Motorrad look forward to seeing you for all your biking needs.

I could not imagine a better outcome for my very tricky situation: a foreigner on holiday with an urgent intervention needed on a F800GS after a light accident, and a same day deadline to meet some 250 km away. Right from my first « can you help » phone call, the whole team at BMW Motorrad Cork were particularly attentive, put a lot of goodwill and went out of their way to make sure my bike was rapidly fixed, safe to ride, and even went as far as to print out a couple of documents to help my French Motorrad team with the definitive repair. Thank you so so much for all that, without your professionalism and availability my Irish Grand Tour would have probably come to an end, or at least it would have been severly compromised. Merci infiniment à toute l’équipe.

I cannot find words big enough to express my gratitude to the staff at Kearys Motorad from the managers to the service staff and the guys with the spanners I was treated with a kindness and professionalism which will always stay with me and will definitely have me coming back to BMW when the time for a new bike arises. I would like to thank in particular, Emily Sweeney and Big Chris( sorry didn’t catch your Surname) from the service department, who were just epic in getting me rolling again.

I was over on a 6 day tour of Ireland from England and on day two I had an incident that left my bike unrideable. I was taken by BMW roadside assist to Kearys. To say these guys moved heaven and earth and pulled out all the stops to get my bike up and running again is not doing them justice. They saved my tour  which I will never be able to repay them.

It’s said that it’s the troubles on a tour you remember and chat about, I disagree with this on this occasion, this time it is definitely the staff at Kearys and their commitment to getting me back on the road and allowing me to ride some of the most spectacular coastal roads of Southern Ireland that will be my lasting memory of this trip.

Again a big thank you to all the staff but in particular Emily and Chris you were brilliant.

I recently purchased my first new BMW..
an R 1300 RS from Kearys after taking a test ride. I would like to thank Kearys for their professionalism, time and patience, and in particular Conor Blackton in sales. Conor was always on the end of the phone when needed and never failed to return a call with any questions or after sales queries I had. I have absolutely no hesitation in recommending Kearys. I will be back when it’s time for service or a new purchase.
Their well stocked showroom is well worth the trip from Dublin.

The week in Spain with Keary’s Motorrad and Focused Events was absolutely fantastic.
It was really well organised, everything went off seamlessly and nothing was an issue.
There were amazing riding roads and  loads of off-road to explore.
The whole trip was brilliant and excellent value to boot.
I will definitely be going on future trips.

I rarely leave negative reviews, but this experience was disappointing from start to finish.

We ordered four BMW parts and waited over two weeks before contacting the dealership to ask where they were. We were told the parts had already been dispatched, only to find out they had actually been sent to a completely different address due to an error on their side.

The staff apologised, took our correct address again, and assured us the parts would be sent the following Tuesday. By Friday, having still received nothing, we called again and were told the parts were actually still sitting in the parts department and had never been sent.

Because we urgently needed them for a customer’s motorcycle, we drove all the way from Tipperary to Cork to collect them ourselves. When we arrived, the parts were sitting on the counter ready to go—but they had once again been labelled with the wrong address, despite the correct address having been confirmed and updated after the first mistake. Had we not collected them, they would likely have been sent to the wrong address for a second time.

This level of miscommunication and lack of attention to detail is simply unacceptable. It cost us valuable time, money, unnecessary travel, and potentially a customer. Mistakes can happen, but repeating the exact same mistake after it had already been highlighted is very disappointing.

Unfortunately, after this experience, we won’t be using this dealership again.

Kearys Motorrad

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This seller has manually edited their NCT expiry date. We would encourage you to check all vehicle NCT certs before purchase.

BMW Dealerships in Cork

2 dealerships in Co. Cork

Kearys BMW Eastgate

Kearys Motorrad

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