Bright Volkswagen Commercial Vehicles is part of the Bright Motor Group. We provided commercial vehicle owners and drivers with a dedicated sales and service solution for their motoring needs. You will always find a large number of commercial vehicles in our stock, however if we don't have exactly what you are looking for, our professional team will work with you to source it. If you want a quality commercial and guaranteed peace of mind, then you can be confident in Bright Volkswagen Commercial Vehicles.

I would like to leave a very positive review for Colum Murphy.
He is a very professional and very good person. His approach is very friendly and help us to choose the right car for us! Highly recommend him!
Thank you again Colum for my new Transporter PanAmericana.

I recently bought a second-hand car from Bright Volkswagen and the whole process was incredibly smooth. I traded in my old car and collected my new one within just five days. The car was fully serviced and valeted before collection.
The customer service was excellent. Airida, who looked after me throughout the process, was extremely helpful and made everything very easy. Communication was great from start to finish.
I needed to come back to collect the second key, which they ordered for me at no extra cost. Airida even offered me a courtesy car while the new key was being programmed and cut, which I really appreciated.
Overall, I’d definitely recommend Bright Volkswagen to anyone looking for a car. Great customer service, excellent communication, and a very easy buying process.

I’ve been a customer of Joe Ferguson at Bright Motors for almost 20 years. From
Ford to Volkswagen commercials, Joe is the commercial Van specialist I’ve trusted all these years. Our selection of a new VW Transporter T7 was an easy  choice for us. From order to delivery combined with the ease of purchase with VW Bank Financial services,  Joe handled it all. We have referred Joe to many of our friends and colleagues over the years. All have purchased from Joe. Need I say any more. Even our boss Larry has approved yet again! Thanks Joe.!

Big thanks to Colm in Bright! He was very easy to deal with and come up with solutions. Absolute gent.

So unprofessional. Was interested in a used van they had for sale. Arrived to have a look. Was told it was out on loan and wouldnt be back for a week and that id get a phone call the following week to update me. Waited the week. No phone call. Had to ring myself. Was told they'd call me back in 15 mins. No phone call back and didnt answer my call when I rang. Decided to call up to be told they sold the van. Would advise to avoid at all costs

Bright Volkswagen Commercial Vehicle

At Frank Keane Volkswagen we offer the highest levels of value and customer care across sales and service. Located at Liffey Valley, Dublin 22 with the latest and most competitive offers on new Volkswagen cars and Commercial Vehicles, a wide choice of Volkswagen approved used vehicles and highly trained staff with the expertise to handle all your servicing requirements.

For Commercial Vehicle customers, we have dedicated Commercial specialists, tasked with making sure commercial owners receive the specialist customer care that they require. We also offer dedicated Volkswagen fleet support, Volkswagen Authorised Accident Repairs and a Trade Parts Specialist operation.

Extremely happy with the service we received in Frank Keane Volkswagen! Someone came out to us immediately when we were looking around and asked if we needed any help and assigned a sales rep straight away. Nader and Nicole were extremely helpful and answered any and all questions we had. Nader was able to explain everything really well and gave us as much information as he possibly could! He asked us exactly what we wanted and made sure to find a car that suited our needs. He outlined all the different options we had for buying the car. Nothing was a problem. We are both extremely happy with our new purchase and extremely happy with the overall service from all the staff at Frank Keane Volkswagen

We dropped into Frank Keane Volkswagen on a whim to take a look at the T-Rocs for sale and met the lovely Finbarr!

What a Gent, he really made us feel comfortable and he really knew his stuff talking us through the various models! We feel in love and after an hour to think on it we pulled the trigger!

Big thanks to Stephen who was in contact with us through the week and Nicole on the handover, all the staff were lovely and couldn’t do enough! The bow was a really nice touch!

I collected my car today from Stephen Dowling in Frank Keane VW in Liffey Valley.
I found Stephen to be excellent in his job. He sent me a very detailed video on the Skoda Octavia. He filled me in with all the necessary details regarding purchasing the car. He was contactable at all times. I purchased this car workout even test driving it as I trusted the professional information that Stephen passed onto me over the phone. I would recommend Stephen Dowling to anyone in purchasing a new car.
Thank you again for all your assistance today.
Joe Harmon

Bought our second car from Frank Keane just there, bought a Tiguan 7years ago and it was an amazing family car. Decided to go electric with a few reservations but all our questions were answered professionally and honestly.Cant say enough about the team up there, no pressure and just felt at ease dealing with them. Thanks Nader,Lisa and all at Frank Keane

Bought the car on 14th August and since then I have had to flag 4 separate issues. 3 of which I had booked in this week to fix I was told the car was sorted but it was still not working. The rear camera is faulty and 3 separate sensor issues show on the dash. There is a clunking noise under the car which was fobbed off as “normal”. Now when I turn the steering wheel there is a clicking sound from under the car. I tried to ring the managers on two separate occasions and heard nothing back until I sent a mail to involve Simi. After this I was given a call back straight away to get the car sorted but still has not been done. I was then told the car would be collected on 28th August and brought down to Liffey valley for repairs, this never happened. Was then told it would be 31st August but when I rang the tow company they had no request from Frank Keane garage for the tow.
The car has now been in their workshop 5 days total and the only work that has been done is the same fix that failed the previous week.
Absolutely horrendous having only purchased the car 2 weeks ago. I would expect a garage like Frank Keane who have such a good reputation to handle these situations better. But it seems their good reviews outshine the bad only because they delete negative ones.  Once they have the sale they seem to no longer care about the customer which leads to chasing to get the car fixed.

Frank Keane Volkswagen Liffey Valley

Come and visit us at our new state-of-art-showroom in Furze Road, Sandyford Business Park, Dublin 18! Our new location comprises of a passenger vehicle showroom, aftersales centre and a dedicated commercial vehicle centre. 

We offer the highest levels of value and customer care and the most competitive offers on new and used Volkswagen passenger cars and commercial vehicles. Our highly trained staff have the expertise to handle all your requirements from sales through to service.

We had an excellent experience in changing car recently. Our dealings were mainly with Meja O’Connor who was superb in helping us through the process which was complex with scrappage scheme. She was highly professional, helpful, friendly, reassuring and kept us informed regularly. I also than Megan for her help with finances and governance. Happy to recommend Frank Keane VW as a result.

I had a good experience with Volkswagen Sandyford. The team was professional, helpful, and made the process straightforward without any pressure. A special thanks to Kyle O’Leary, who provided excellent customer service, answered my questions clearly, and kept me updated throughout. Overall, a positive experience, and I’d be happy to recommend the dealership.

I recently bought an EV from Frank Keane Volkswagen Sandyford and had a great experience. Mark Judge was extremely helpful from my first enquiry, taking the time to explain the different battery options and driving ranges so I could make the right choice without any pressure.

Throughout the process, Mark was friendly, knowledgeable, and professional. When I collected my new car, he patiently walked me through the infotainment system and answered all my questions, making sure I felt confident before driving away.

Excellent customer service from start to finish. I would highly recommend Frank Keane Volkswagen Sandyford, especially Mark Judge, to anyone looking for a new car.

First of all, I must say that they provide excellent service. The young women who greet you at the entrance are very friendly and positive; however, there is a staff member named Gabriel—he is a wonderful person. He patiently answered all my questions, explained everything twice to me, and truly went out of his way to be helpful. I’d give all the staff a ten out of ten, but for Gabriel, I’d give a 100… Thank you!

This was our first car purchase in Ireland, and we were incredibly lucky to have met such a professional salesperson, Meja O’Connor, who has an angelic smile. From the moment we placed our order to the day we collected the car, Meja gave us all the help and support we needed and patiently answered all of our questions. If I have any friends who are looking to buy a Volkswagen, I would have no hesitation in recommending Meja to them. She made the entire car-buying process so enjoyable and smooth. When it’s time for me to change my car in the future, I will definitely come back to her

Frank Keane Volkswagen Sandyford

Karmann is the new name for Volkswagen in North Dublin, called after the icon Volkswagen Karmann Ghia.

In business since 1989, we strive to continue to offer the highest levels of customer care and value added service across both our sales and aftersales divisions.

Karmann are ideally located at the junction of the J5 and M50. This unrivalled location offers easy access to our premises from the M50, N2. you will find a pleasant location to do business with ample parking.

I recently bought a brand new VW Tiguan Rline from Matteo he was excellent i was not intending to buy after a deal could not be done in Airside Joe Duffy. Matteo helped us find a better car than we were looking for at a great price gave me an excellent trade in and done more than was necessary. He couldn't of been more helpful. Trustworthy, Reliable and has excellent communication skills he made buying a car a simple process with a relaxed no pressure atmosphere. Could not recommend dealing with Matteo enough. Thank you.

I recently had my car serviced at Joe Duffy, and I’m thoroughly impressed with the level of service I received. From the moment I booked my appointment, the process was smooth and efficient, thanks to the outstanding customer service team and management.

The service was completed on time, and as a pleasant surprise, I received a complimentary wash and vacuum that left my car looking and feeling like new. Special thanks to Brian, the manager, for his professionalism and attention to detail, and to the lady Kiera (I'm sorry If i misspelled the name), whose friendly demeanor and helpfulness made the experience even better.

Overall, I am very satisfied with the service at Joe Duffy and highly recommend them for their exceptional customer care and thorough service. Kudos to the entire team for a job well done!

Highly recommended!

Went in yesterday to enquire about a new Golf.Was dealing with Aaron in sales , he was brilliant never put me under pressure was offered tea/coffee etc . He was extremely knowledgeable about the car i was enquiring about and knew what spec i was looking for. His communication with me over the phone in last two days was exemplary and he's a credit to joe duffy VW. When I trade in my car I will be looking for him again. Everything from start to finish today is why I driven VW's all my life thank you 😊 🙏

bought the new vw golf 241 etsi dsg!  the dsg transmission are always have noise when hill start! When acceleration is Unstable， huge noise from transmission!

After a long period of endurance, I finally have to go Joe Dufy vw ask them to check where was the problem. It’s absolutely ridiculous—this company has so little to do that they’re making me book an appointment a whole month in advance just for an inspection. The receptionist arrogant. Don’t even have customers service!  This is my second new golf. Too much trust!!!!

Tl:Dr A main-dealer service that left me stranded the very next day.

If I could give negative 5 stars, I would but I can't.

Reading through all the reviews makes me wonder a lot of things, even all the good reviews are not even real.. Look at the likes on the real reviews..  incredible how many people have had the same or worse experience as us.. incompetent customer service, poor after sales service, unskilled technicians working on the cars...

We bought our Volkswagen from Joe Duffy Volkswagen Finglas in March last year, and it’s been serviced exclusively with them under the Volkswagen Service Plan. Yesterday (Friday, 17 October 2025) was only our second scheduled service since buying the car and less than 24 hours later, it broke down completely.

The engine light came on, the car became undriveable, and AA through Volkswagen Assistance had to collect it. The AA technician said the air pump hadn’t been fitted correctly, which can cause several engine problems.

This isn’t the first time we’ve had issues here. On a previous visit, they replaced the wrong puddle light instead of fixing the faulty one, leaving two different lights and one still misaligned. The car was kept for ages and handed back unfinished, with nothing but a “complimentary clean.”

Every time there’s an issue, there’s never a replacement car available. They always say there’s a six-week waiting list, leaving you completely stuck while they try to fix problems they caused in the first place.

To make matters worse, the staff at the office are generally unpleasant to deal with. You never get the feeling anyone actually wants to help. You’d be lucky to even get someone to answer the phone at reception unless you’re trying to buy something from them.

We’ve already reached out to them several times before and given them every chance to put things right, but after the car broke down immediately after a full service, this was the final straw. The lack of care, attention, and responsibility is honestly shocking for a Volkswagen main dealer, especially when the car was both purchased and serviced (twice) through them.

Volkswagen Assistance Case #2025244076.

Before they post the usual “please reach out so we can look after you” message — I’ll actually be emailing Joe Duffy Volkswagen Finglas directly after posting this review, attaching the same details and case number.

If you see a generic reply here, just know they’ve already been contacted and can find all the details in that email. I’ll update this review promptly with any genuine follow-up.

Customers deserve accountability and professionalism, not excuses and copy-and-paste responses.

Update (20 October 2025):

> Since posting this review, I’ve had multiple calls from Joe Duffy Volkswagen Finglas — all giving contradictory information and showing no communication between departments. One person didn’t know why the car was towed, another insisted replacement cars are “always available,” and another asked how the car was after service, even though it had already broken down.

Dwayne (Service Manager) later confirmed the breakdown was caused by an unclipped air-pump connection after the air-filter change — clear evidence of poor workmanship.

When I collected the car, I found water damage and dirt on the passenger seat, still damp. The senior service manager, Caoloc, inspected it but denied responsibility, claiming it arrived that way — completely untrue, as I have active Carmour and seat-protection plans and the car was spotless when dropped off.

After much discussion, they agreed to recheck the seats and puddle lights, but still provided no written acknowledgment of either the fault or the damage. I was even told, “We would have dropped the car up to you – nobody asked you to take time off,” which perfectly sums up their attitude.

I’ve now escalated this to Volkswagen Ireland Customer Care for formal review. Between the confirmed fault, the new interior damage, and the complete lack of accountability, this experience shows serious quality-control and communication issues at this dealership.

Joe Duffy Volkswagen (North Dublin)

Your leading North Dublin Volkswagen dealer. We are situated in the Airside Motor Park, Swords, Co. Dublin.

Please use this site to research new cars; check our stock of used cars; order

Had my car in a few months ago for a service and some overdue maintenance, and I'm only just getting around to leaving this feedback. As this was the nearest VW dealership to me, I decided to give them a try, and I'm really glad I did. The whole experience was seamless from start to finish, with great communication and excellent customer service throughout. A special thanks to Rebekah for all her help and support in making everything so easy. The car was ready when promised, and everything was handled professionally. I'll definitely be returning in the future and would happily recommend them.

I had a fantastic experience buying my car here! Laura Kane was absolutely amazing to work with. She was incredibly helpful, patient, and took the time to completely adjust the quote to fit my exact budget and needs. I highly recommend asking for her if you are looking for a new VW. Exceptional customer service!

I took my car to Volkswagen Swords for an oil change. I was told the service would take one day, but it ended up taking two days before I got my car back.

Before leaving the car, I also informed them that the front sensor warning light was on and asked them to check it. This is the second time I have taken my car there for the same issue, and once again, they didn't even look at it.

When I finally collected the car, they told me the brakes needed to be replaced, but they didn't have the parts in stock, so they couldn't do the repair. What really disappointed me was that they warned me that if anything happened in the meantime, it would be my responsibility. They also said they would call me the following day to arrange the repair, but nobody ever called.

The maintenance department lacks organization, communication, and accountability. It feels like the team needs better management and supervision to provide the level of customer service that customers expect.

It's very disappointing because you expect a main Volkswagen dealership to provide solutions, not create more problems or leave customers without answers.

Overall, I cannot recommend their service based on my experience.

I didn't had good experience with them.i was told the car will be ready after service  in two days but they took five days. I dropped id4 for service and after two  days when I rang them they were not answering .I rang next day and  no response. I went on the fourth day there  as to get update on my but I arrived 5.50pm and they were closed.they charged me 744 euro for service  and  battery replacement in roof which even I don't need and diagnostic charges of 190for infontain screen and they qouted 3000 euro so I turned down.when I was collecting car I asked for the report she  said will send by email which she didn't.i went next day and wait there to take report. Monika took signature from me of I don't fix infontain screen I will be responsible which is very unprofessional way .I  did signed  though  but said it should be a recall fix.I did explain that screen gets on sometimes but she said it will fade soon.

I did factory restore setting and it's working now.
Another point the girl at customer service is very rude .when I was calling  she twice turned down  the call after answering as I wanted to get update from service department

There should be a ZERO star option for the likes of this place. Took my car there for a service, part of the service included a wash and hoover but they never did it. Instead I got back a diagnostic sheet with a number items that needed "urgent attention" totalling nearly 3k. I was quite shocked by this as we had the car less then a year. Anyway we took the car to two other dealers for a second opinion and guess what... There was absolutely nothing wrong with the car. Folks please AVOID this place at all costs. Bring your car to the local farmer before you consider bringing it here. *AVOID, AVOID, AVOID*

Volkswagen Dealerships in Dublin

5 dealerships in Co. Dublin

Bright Volkswagen Commercial Vehicle

Frank Keane Volkswagen Liffey Valley

Frank Keane Volkswagen Sandyford

Joe Duffy Volkswagen (North Dublin)

Joe Duffy Volkswagen (Swords)

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