Lahart Garages offer the highest levels of value and service to our customers for over 60 years.

If you are interested in a new Volkswagen, Skoda or an Approved Used Vehicle, please contact Laharts and ask about our current Finance Offers available through Volkswagen Bank.

At Laharts, we pride ourselves on offering the very best in customer care in both Sales and Aftersales.

Excellent, friendly support, very helpful and pleasant. Very accommodating despite my lateness, Sarah was amazing, understanding and supportive, always with a smile. Had a good chat to Eddie, a very good sales man. He is straight and fair, good to deal with. Thank you

I had a really positive experience ordering and buying my new car with Jenni. She was friendly, helpful, and easy to deal with from start to finish. She kept me updated while I was waiting for the car to arrive and was always happy to answer any questions I had.

Picking up the car was straightforward, and Jenni took the time to show me everything I needed to know before I drove away.

I'm delighted with my new car and really appreciate how smooth and stress-free Jenni made the whole process. I'd happily recommend her to anyone looking for a new car.

Happy with the service overall. Have to call out Tomasz. Great guy, very pleasant, efficient and explained everything thoroughly. Thanks.

It is easy to book a service, communicate with the team, either virtually or directly. You get a short video of the vehicle inspection. The garage staff are very welcoming. My only complaint is that a complimentary car wash, requested by me, was not carried out, despite the fact I collected my car a day after service.

Very Disappointing Customer Service – Poor Attitude and Lack of Concern for Customer Safety

I am extremely disappointed with the service and attitude I experienced at Laharts.

I booked an appointment for 20th November over the phone last Thursday, and I was told that this was the earliest available appointment. However, my car is currently experiencing a serious issue that raises safety concerns. It is a Volkswagen ID.4 electric vehicle, and the red warning light relating to the parking brake keeps appearing. Initially, it was intermittent, but now it appears every time I start the car.

Given the seriousness of the warning, I visited Laharts this morning and asked reception if I could speak to someone from the service department. A member of staff invited me into her office, where I explained the issue and asked whether someone could carry out a quick inspection to assess the problem.

I also explained that, because of the parking brake issue, I can only safely park my car on a flat surface. I politely requested that they check my existing booking and, if possible, prioritise my vehicle or arrange an earlier inspection.

Unfortunately, the response I received was extremely disappointing. The staff member simply refused to help, stating that they could not even check the vehicle without an appointment. There was no attempt to understand the urgency of the situation, offer an alternative solution, or show any willingness to help a customer who was clearly concerned about a potentially serious vehicle fault.

What made the experience even worse was her attitude and manner. Her behaviour was extremely rude, dismissive and unprofessional. I was left standing while speaking to her, and she did not even have the courtesy to offer me the chair directly in front of her. It may seem like a small gesture, but it reflected the overall lack of basic courtesy and customer care.

I understand that service departments can be busy and appointments may be limited. However, when a customer reports a recurring red warning light relating to the parking brake, the least you would expect is some concern, professional advice or an effort to find a solution.

I left feeling completely disregarded and insulted. This is certainly not the level of customer service I would expect from a reputable dealership.

Very poor customer service, an unacceptable attitude and absolutely no sense of urgency when it comes to a potentially serious safety issue. I hope management takes this feedback seriously and addresses the way customers are being treated.

Laharts Kilkenny

area

franchises

terms

make

model

trim

trimCodeDescription

year

mileage

fuelType

transmission

bodyType

engine

enginePower

acceleration

seats

numDoors

colour

country

countryOfPreviousRegistration

owners

roadTax

NCTExpiry

safetyRating

photo_385653194

cars

Cars

photo_395022856

This seller has manually edited their NCT expiry date. We would encourage you to check all vehicle NCT certs before purchase.

Date Edited by Seller

photo_388540077

Skoda Dealerships in Kilkenny

1 dealerships in Co. Kilkenny

Laharts Kilkenny

Featured Dealer