Bikeworld

Fantastic place, great selection of motorcycles, gear, accessories etc. Staff was very friendly and helpful even though it was close to closing time. Small mistake with payment but it was rectified very next day. I highly recommend this place weather you are looking for a new bike or just a pair of gloves.

Recently bought couple of motorcycle accessories and had good customer experience. Friendly and helpful staff. They have plenty of motorcycles on the lower level and a huge store on the upper level with helmets, clothing, shoes and all kinds of accessories. I had to exchange one item for the correct size and I was able to get it done without having the receipt. Definitely recommend that you look at Bikeworld if you are shopping around. Cheers!

The place is like a heaven for the people who like motorcycles. Helpful, friendly staff guys.

Excellent company - been buying bikes from them for over 25 years. Knowledge is first class, caring attitude and interested to assist. Massive range of bikes, clothing and accessories. Les, Ray and Neil top men. (H2 is a fantastic bike - thank you). Brilliant lego present- thanks you Les, thanks also for minding my Tuono

I visited BikeWorld on the Long Mile Road last Wednesday at around 4pm with every intention of putting a cash deposit down on a motorcycle that day. Unfortunately, the experience was extremely disappointing. There were several staff members on the floor, including two behind the desk and another sales rep walking around in a red hoodie, yet not one person approached me to ask if I needed help. When I first arrived, the staff were happily chatting away to other male customers, but once they left, no effort whatsoever was made to engage with me. I couldn’t help but feel ignored because I’m a woman. The sales rep in the red hoodie even walked straight past me without acknowledging me once. I left feeling upset, uncomfortable, and honestly quite disgusted by the level of customer service. Since then, I’ve visited other motorcycle dealerships and, thankfully, had completely different experiences. In fact, I ended up travelling to Northern Ireland where I was treated with respect immediately, approached as soon as I walked in the door, and made to feel welcome and valued as a customer. Riding motorcycles has nothing to do with gender, and dealerships should understand that. Women riders deserve the exact same level of respect, attention, and professionalism as anyone else walking through the door. I won’t be spending any money at BikeWorld after this experience. Either the staff need proper customer service training, or the culture in the showroom seriously needs to change. Do better.