Customer Reviews
I had a great experience purchasing my BYD Surf. The car is fantastic—comfortable, stylish, and a pleasure to drive. A special thank you to Jess for the outstanding customer service. She was friendly, knowledgeable, and incredibly helpful throughout the entire process. She answered all my questions, kept me informed every step of the way, and made everything smooth and stress-free. I highly recommend both the BYD Surf and Jess if you're looking for excellent service and a great car-buying experience! Only issue I face with trade n my old car with them but satisfied with the offer wit pain Thanks team
I recently bought a lovely Byd Seal u DM - I car from BYD West Dublin. I met with Jess who was friendly and excellent at her job. Great Communication too which made the process even more enjoyable. Special thanks also to Matt who helped make the trade in so straight forward. Also thank you to other staff like Jessica and Sephora too. Great experience with Byd and highly recommend. Delighted with my new car so far.
We recently bought our new car from the dealership and had a really positive experience from start to finish. Huge thanks to Jess, who looked after us throughout the process and was helpful, patient, and easy to deal with. Would happily recommend the dealership, and especially Jess, to anyone looking for a new car!
My new BYD Seal U DM‑i in black. You can see straight away it’s got that coupe‑SUV stance: wide nose, slim LED headlights and a clean side profile with very little chrome lines, so it looks modern without being shouty. Those 19‑inch alloys fill the arches properly but makers kept a sensible tyre profile so it still rides comfortably well on Irish roads and speed bumps. I've carefully researched almost all PHEV's in this segment but these feature are unmatched ever in TeslaY(EV heavy depreciation asset)/Qashqai/Tucson/RAV4/3008. They are: -EV‑first “Super DM‑i” hybrid system that prioritises electric drive far more than typical PHEVs. -Long EV range for a PHEV SUV: ~80km (Boost) up to ~125km (Comfort), among best in class. -BYD Blade LFP battery with very high safety and long life, unique to BYD in this segment. -15.6" rotating touchscreen plus customisable 12.3" cluster and head‑up display all standard, not pay‑extra packs. -Heated and ventilated electric front seats with memory at this price point, rare in rival hybrid SUVs. -Dual wireless phone chargers and rich ambient lighting included from base trim. -Vehicle‑to‑Load (V2L) output so you can run external devices like toaster, kettle, laptop from the car’s battery, unusual on PHEVs, no competitor even thought of i guess. -Very strong spec‑for‑price vs TeslaY(EV heavy depreciation)/Qashqai/Tucson/RAV4/3008, giving “flagship” comfort and tech at mid‑€40k. Karl at Kearys BYD West Dublin was outstanding from start to finish, and Mat is really an amazing person to interact with, turning what could have been a stressful big purchase into a genuinely enjoyable experience. Karl combined deep product knowledge of the BYD Seal U DM‑i with a calm, no‑pressure style, patiently walking you through every detail—from hybrid tech and real‑world running costs to finance options and trade‑in realities. Karl’s communication was clear and honest at every step, he kept you updated without chasing, and on delivery day he made sure you left the showroom fully confident in your new BYD, with all the tech set up and every question answered. He’s exactly the kind of sales professional you’re happy to recommend to friends and family.
We would like to leave a very warm review about the team at BYD West Dublin Belgard and especially the sales consultant Gintarė. 😊 From the very first interaction, we felt professionalism, respect for the customer, and a genuine desire to help, not just “sell a car.” Gintarė explained everything very clearly, patiently answered all our questions, and helped us feel calm and confident while making the decision. It is very pleasant to meet a person who does their job with good energy, attention to detail, and truly human communication. The whole experience was smooth, professional, and left a very good impression. Thank you to Gintarė and the whole team for the excellent service — we would definitely recommend them to others! ⭐👏