Customer Reviews
I can’t recommend Citroën South Dublin highly enough. After being completely dismissed by a few other dealers who didn’t seem interested in helping with my warranty work, Citroën South Dublin came to the rescue. They were immediately willing to book me in, and the whole process was seamless from start to finish. Maggie at the service desk was fantastic, friendly, professional, and incredibly helpful. She even organised a loaner car for the day, which was a huge help as I’m based in Wicklow and had college to attend. I’ve since rebooked my car again with them for a separate warranty issue, and once again, the booking experience was excellent with great flexibility around dates. Highly recommend this dealer if you want proper customer service and a team that genuinely cares.
Had a great experience purchasing a car from Alan and Aidan. I found them to both be really decent guys. They were helping when I was browsing & test driving. Even when I was getting a trade in offer from them for my old car, they were very professional and respectful. Although the offer for my own car wasn't what I was looking for, Alan was really nice and gave me advice on how to get more out of it. Aidan worked with me to get payment across quickly as I had a trip planned for the next day so I was very eager to get the new car. Would definitely recommend, they have a lot of lovely cars.
They told me that they can only fix Citron cars, My Aygo has the exact same engine as the Citron C1, she said their OBD scanners cannot read any other engine, not true, OBD scanners are made for all cars sold in the EU since 2000. They need to state on their website we only fix Citron cars.
An engine fault light came on in our C4 Grand Picasso just after our mechanic had done a service and repairs. I took it back to our mechanic who told us that it was a fuel additive that needed to be refilled but whilst they could do it they could not turn off the fault settings as this needed to be done at a Citroen dealership. They said it should cost about 100 euro. I called up south Dublin and told them the situation and they said I needed to run a diagnostic and then see what the repairs would be. I told them that my mechanic already said what was needed but I was told I needed the diagnostic. I brought the car in and they ran the diagnostic and called me back to say it was the fuel additive and should they fix it. I informed them again that I knew what the problem was and I really didn't have a choice in having them fix it as it needed to be done in a Citroen dealership. I came in a couple of hours later to pick up my car and was told the bill would be 208 euro. I asked for the breakdown and was shown that it was 100 euro to refill the additive and 108 euro for the analytics. I high lighted that this was disheartening as I didn't need the analytics but was force to do it and forced to use the dealership to fix this minor issue (I'd already looked up how to do it yourself). The receptionist basically dismissed my issue and said we were told how much it would be, not accepting that I was forced to do the analytics which was the bigger part of the charge.
I called this garage to buy a new car sales rep middle-age man very rude I asked him a couple of questions his answer was yes or no Didn’t know that it might be just buy the car and get out of my face basically I walked out in disbelief. Keep away from this garage. I can imagine if you have a problem with your car what the attitude to be keep away.