Colm Quinn BMW Athlone

I recently purchased a BMW iX3 from Colm Quinn BMW Athlone and the entire experience exceeded my expectations. A special thanks to Michael, who was outstanding from start to finish. Nothing was ever too much trouble. He was professional, knowledgeable, responsive, and genuinely went above and beyond to make sure everything was taken care of. Buying a car can sometimes be stressful, but Michael made the whole process smooth, transparent, and enjoyable. I am absolutely delighted with the car, and the level of customer service I received was just as impressive as the BMW itself. It’s rare to come across someone so dedicated to ensuring a customer is happy before, during, and after the sale. I would highly recommend Colm Quinn BMW Athlone to anyone considering a BMW, and I especially recommend dealing with Michael. Thank you again for all your help – it was a pleasure doing business with you.

I recently purchased a car from Colm Quinn BMW and had the pleasure of dealing with Aoife. She was absolutely amazing at her job. Extremely professional, knowledgeable, and genuinely committed to helping us throughout the entire process. Nothing was too much trouble for her, and she went above and beyond to make sure everything went smoothly. The reception staff were so helpful, mannerly and courteous on any interactions we had with them. We would also like to mention Lisa, who took the time to go through all of the financial details with us clearly and patiently. She made everything easy to understand and ensured we were comfortable with every step. Thanks as well to Daniel, who kindly took the car up to Donegal for us the next day. That level of service really shows how dedicated the team is to their customers. We have dealt with Colm Quinn before but have found this experience to have surpassed our previous one. We are extremely happy with the service provided and couldn’t be more pleased with the whole experience. I would highly recommend anyone looking to buy a car to visit Colm Quinn BMW. We will definitely go back. Margaret Rose & Thomas

I recently purchased a 320d msport in Colm Quinn’s. What a fantastic experience from start to finish greeted at the front desk by friendly faces and welcoming offers of tea and coffee this was just a taste of what was to come, the show room screams attention to detail everything so clean, precise and what a selection of cars! As for Robert and Nessa they couldn’t have been more helpful they made the experience so stress free, such a pleasure to deal with, extremely professional. “BMW the ultimate driving machine” “Colm Quinn’s the ultimate customer service experience”.

A warm thank you to Colm Quinn BMW, and especially to Amy and the team, for the excellent care when my car was in with them recently. I appreciated having a courtesy car dropped to my home when it proved a more protracted job. Collecting my own car afterwards the little sweetie was such a thoughtful touch!

I recently had my EGR cooler replaced at BMW Colm Quinn after receiving a recall letter from BMW. I booked the appointment one month in advance and was told the job would take approximately six hours. Unfortunately, what should have been a same-day service turned into four days without my car due to parts not being available. Communication was very poor — I only received updates after calling myself, and I left work early multiple times unnecessarily. I was not offered a replacement vehicle despite the delays and inconvenience. On the final day, I was told the car would be ready at 5:30pm. As I rely on public transport from Dublin, I rushed to get there before closing. When I was delayed slightly, I was told they would not wait even a few extra minutes. I arrived at 6:15pm and thankfully another staff member kindly gave me the keys. Additionally, I had asked for my second key to be checked as it was not working, but it was returned to me in the same condition with no explanation. Very disappointed with the level of communication and customer care, especially from an authorised BMW dealership. I expected a much higher standard of service.