Donohoe Skoda

I recently visited Donohoe Skoda and had an outstanding experience from start to finish. The dealership itself is welcoming, well-organised, and has a great selection of vehicles, but what really made the visit exceptional was Steven, the salesman I dealt with. Steven was professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and made everything feel easy and straightforward. His friendly approach and attention to detail really stood out, and I felt completely confident in my decision thanks to his guidance. Overall, I couldn’t be happier with the service I received. If you’re thinking of visiting Donohoe Skoda, I highly recommend asking for Steven you’ll be in excellent hands. A truly 5-star experience

I had a fantastic experience buying my first electric car from Donohoe Skoda. Austin was professional, friendly, and incredibly helpful throughout the entire process. He took the time to answer all my questions and made everything easy and stress-free. I would highly recommend Donohoe Skoda to anyone looking for excellent customer service. Thank you, Austin!

We had a great experience with Austin at skoda. He was friendly, welcoming, and a pleasure to deal with from start to finish. He took the time to answer all our questions, kept us informed throughout the process, and made everything straightforward and stress-free. Excellent customer service, and we would happily recommend Austin to anyone looking to buy a car. Thank you! Can’t wait to pick up my new car

Such a great experience with Rebecca from donohoes! She was absolutely lovely, super easy to deal with made buying a car an enjoyable process. Nothing ever felt rushed or pressured, and she was always happy to help. I’ll definitely be dealing with her again in the future and highly recommend her. cant wait to deal with her again

I was thinking over the last few days as to whether to leave this review or not. I never give feedback, iv never given negative feedback. I have purchased Skoda since 2017. I saw a car online. I called and was dealing with Mark, before I knew it I was agreeing to come and see the car, willing to travel a distance to see it with the hope to buy it. It all happened very fast and by 3pm on the day I was approved for finance and agreeing to come the next day to see it. I was asked to put a holding deposit on the car, 1000 euro, I was 100% guaranteed that I would get the money back if I did not wish to proceed. It was madness been asked to do this as I was going to travel the next morning to see it for the first time. Overnight reviews on the car, it wasn't a skoda, put me off. I actually felt id prefer to stay with Skoda. We called the garage straight away that morning to explain we wouldn't be down, I was to ring back with my card details for the refund. I called again at about 11 and was told to forward my bank details. At 5.30pm that evening, at close of business, I received an email stating that they were going to keep 351 euro of the deposit as they had proceeded with putting a ceramic coating to the car. The same car wasn't even a year old. This was the first mention of such a coating. I had to call the next morning again and it took 3 calls for the finance department to call me back. I asked for a manager but was told he was away, I asked for the person in charge, he wasn't at one stage available to talk. This was all before 10am. Finance then returned my deposit in full when they called me. The stress and anxiety caused by this was unmeasurable. It's questionable how a car could get a ceramic coating between 3pm and opening hours the very next day. I feel people need to be warned that this course of action could be threatened towards a potential customer too. The lack of customer service received needs to be highlighted.