DoneDeal

Redcastle Motors

Artane, Dublin
4.9/5

Customer Reviews

  • 4.9/5
  • 273 Google reviews
Chaima Madmourh
  • a month ago

⭐⭐⭐⭐⭐ I had a fantastic experience buying my car from Red Castle. I dealt with one of the team members throughout the whole process, and he was incredibly helpful, honest, and professional from start to finish. They even left a lovely little treat in the car with chocolates, which was such a thoughtful touch.. The car is absolutely amazing, in excellent condition, and everyone in my family and all of my friends love it. The customer service has been outstanding, even after I bought the car, and I couldn’t be happier with my purchase. I highly recommend Red Castle to anyone looking for a quality car and exceptional service. Thank you again! Chaima 🥰

Nikita O'Toole
  • 4 months ago

I bought my car in February from Redcastle Motors I was dealing with Brian who was brilliant from start to finish. I waited to leave my review as I wanted to drive the car first and see how it was going. I've been so happy with the service from Redcastle Motors and will definitely recommend them.

Nibin illath
  • 10 months ago

Buying my car from Redcastle Motors was a great experience.There was no pressure, and they even handled all the paperwork quickly. I love my Toyota Yaris hybrid 2021 model— smooth ride and great mileage! Thanks Brian and Team

Genevieve Deering
  • 3 months ago

Top service from Brian and the team at Redcastle Motors. We got good advice and plenty of choice on the forecourt to find the best option for our family needs. Very friendly and no nonsense service.

ceziczek12
  • 4 months ago

I DO NOT RECOMMEND! I was interested in a diesel Hyundai Tucson and asked an important question about the DPF filter. The dealer responded rudely, saying that if I worry about how often the DPF regenerates, then this car is not for me. This dealer is simply trying to mislead customers, because they know perfectly well that the more frequently the DPF regenerates, the worse its condition becomes — leading to poorer performance, loss of power, and expensive cleaning costs, while replacement can cost thousands of euros. This is exactly the kind of dealer people should stay away from. And this is supposed to be a SIMI dealer? A SIMI dealer should be trustworthy, but this feels like dealing with an ordinary scammer. I asked a valid question that any dealer who actually cares about what they are selling should be able to answer, instead of telling me the car “is not for me” just because I’m concerned about how often the DPF regenerates. His explanations are ridiculous. Any seller — whether they sell cars or anything else — should provide details about the product, especially when it’s used. And when it’s a diesel car, anyone with basic knowledge knows that the condition of the DPF is important, as well as the EGR system, which I also asked about in an earlier conversation and never received an answer to either. The dealer was clearly surprised because probably nobody asks these questions, and then later there are problems with complaints and repairs. And one more thing: if the seller actually knew the condition of the car, especially the DPF, he would simply answer the question. Either he doesn’t know and is selling junk, or he does know and the DPF is in bad condition, hoping someone will buy this “bottomless money pit.” Typical scammer.