Customer Reviews
Matt and I connected while I was living in California after I saw a Range Rover he had for sale. I was preparing to move back to Ireland, so we spoke over WhatsApp, and I trusted him almost immediately. He was candid, knowledgeable and never overly salesy. Over the following weeks, Matt guided me through the car, the financing options and the entire purchasing process. His communication and attention to detail were impeccable. He answered every question quickly and made me completely comfortable buying the car from abroad without seeing it in person. What really sets Matt and Vector Group apart is the support after the sale. Whenever I have had a question or minor issue, Matt has called me straight away and helped resolve it. He even assisted me when I later bought another car privately, reviewing the garage report and connecting me with a trusted technician for a pre-purchase inspection. The motor industry does not always have the best reputation for trust, but Matt and the team at Vector Group are the complete opposite. I now have someone I can genuinely rely on for honest advice and great industry contacts. An exceptional experience from beginning to end. I could not recommend Matt or Vector Group more highly.
Absolutely amazing company and we already can’t wait to purchase again. Eoin was fantastic to deal with from start to finish. Nothing was a problem. We bought our car from a video consultation and Eoin made it the most seamless transaction ever. We even had our car delivered in person as a gorgeous gesture due to delays in handover date. We also had the pleasure of meeting Mark the MD who I’m sure loved driving to Waterford in a heatwave!! Thanks Mark! Overall possibly the best company we have dealt with when purchasing a car. I would highly recommend.
I recently purchased an Audi A3 from Vector Motors and couldn’t be happier with the experience. From the first viewing to the final handover, everything was handled professionally and exactly as promised. A special thanks to Eoin for his excellent customer service throughout the process. He was always friendly, honest, responsive, and kept me updated every step of the way. Any questions I had were answered promptly, and he made the whole purchase experience smooth and stress-free. The car was delivered exactly as described, with all agreed work completed. It’s clear that customer satisfaction is a priority at Vector Motors. I would highly recommend Vector Motors to anyone looking for a quality vehicle and a dealership that stands by its word. Thanks again to Eoin and the team for making the experience such a positive one.
I recently purchased a Touran from Vector Motors and had a very positive experience. Larry Lawless was a great support throughout the whole process and helped us find the right car for our needs. Even after the sale, when I needed additional help with documentation, Larry responded immediately and was very supportive. I really appreciated the excellent customer service and would highly recommend Vector Motors.
Bought my first car from Vector Motor and had such a great experience that I went back again for my second one. Matt was incredibly helpful throughout the whole process — patient, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale. He also made sure the car was in ideal condition for delivery, which I really appreciated. The whole team at Vector Motor has been friendly, professional, trustworthy, and easy to deal with from start to finish. Buying a car can sometimes feel stressful, but they made the experience smooth and enjoyable both times. Would definitely recommend Vector Motor to anyone looking for a quality car and honest service. Thanks again to Matt and the team!