Customer service was exceptional. I booked a test drive in a Kia PV5 van and I received a video of the vehicle prior to arriving stating the specification. Eli came with me on the test drive and his knowledge of the vehicle was excellent and he couldn't have been nicer.

Paul Huyton and Sophie Kirwan made the buying experience as stress free as anyone could possibly expect. The test drive was great as was the deal I received, and any queries were answered promptly and clearly. All in all, it was an enjoyable, stress free buying experience. Hopefully, the after sales experience will be equally impressive.

Had a wonderful experience buying our new car here. Got a great trade in price and great after sales service. The salesman Caoileann was absolutely excellent to deal with as was the service staff. 10/10.

I bought a car from Joe Duffy and also took the option for the "Smart" repair. The policy, as sold to me undertook to make good 15 small damages to the car for a 3 year period.
This was all well & good until I actually returned it for them to make the repairs. To my surprise they produced a new document, insisting that it was 15 repairs with 5 to be done each year. So you would have to return the car each year to actually get some use out of the policy. On top of that the car has to be checked in 6 weeks in advance and it takes 3 to 5 days for them to do the work.
I finally I collected my car after 4 days (they don't offer a replacement) the repairs we'd agreed that could be done, were not even done. So if you are getting a good deal on a car, that's fine but dont bother with any extras as they are being missold.

Absolutely dreadful customer service and sales team. I made an appointment to test drive a car , arrived and given a key of EV5 to drive but on return expected to get a valuation on my trade in and discuss an offer on a new car. Only one sales person , there seemed to be people getting trained. Waited an hour , no one came to me. Typical Joe Duffy unprofessional service

Joe Duffy Kia (North Dublin)

Very happy to say I 100% recommend Kia dealership in Airside! I have recently purchased a car and prior to that, I have been at many other dealerships in Dublin and not one has had the "time" for me to offer me the best deal these guys had, or any deal for that matter. Thanks to Gavin and his outstanding customer service, I was able to see how badly I was treated with other dealers. The guys really went the extra mile and worked out together the best deal based on my circumstances and can happily say I will be a regular customer there going forward!
Thank you Gavin, Amanda and the team for all your help

If you want to go somewhere to almost beg sales people to sell a car to you this is the place.

Have called in twice in the last two weeks, filled out a self appraisal to get a quote for our trade in, gone in with the car for a trade in price and called 3 days in a row.

Still absolutely no answer, we get told someone will call us back and they never do.

They have the attitude of sleazy car salesmen yet don’t have the skill to actually sell.

Extremely disappointing and frustrating experience.

We paid a €500 deposit for a Kia EV9 in August 2025 based on clear commitments: agreed price, 0% finance, and delivery in early January. We provided all details and trusted the dealership to follow through.

From January onwards, communication was poor and reactive. We had to chase updates repeatedly, only to be told vague responses like “it’s in transit.” Months passed with no clarity.

During this time, finance terms changed publicly, so we visited in person to confirm whether this would affect our agreement. We were clearly told it would not.

Then suddenly on March 24th, we were told the car was ready. When we came in on March 25th to complete the purchase, everything had changed — higher price, finance now at 3.9%, and unbelievably, no finance application had even been started.

This is completely unacceptable. After holding our deposit for months and giving repeated assurances, they simply walked away from the original deal. What’s worse is that when we specifically asked about these changes earlier, we were reassured nothing would be affected — which turned out to be completely untrue.

To make matters worse, the manager’s attitude was dismissive and disrespectful, as if our time and commitment meant nothing.

This experience shows a serious lack of professionalism, transparency, and basic customer respect. I would strongly advise others to be very cautious when dealing with this dealership. You are at risk if you are there!
To the dealership , We got enough and please do not reply to this.. What you have done is unfair. To the public, think twice before you go there!

At the end of last year we ordered a kia ceed from Joe Duffy Swords. Unfortunately after few weeks going back and forward they couldn't deliver the car because of a not working mirror. We decided to get something else and asked for our deposit back, within a couple of hours one of the head managers rang me and told me that if I stay with them I'll get first three services for free. That was the only reason why I decided purchase the car.  Today after almost a year of using the car, I brought the car for the first service and what a surprise, I was told that I have  no free services at all, no record, the salesman and manager are not working there anymore. I feel like I was scammed , just to purchase the car and give them my money. Very, very disappointed, I thought  that things like that are happening only in dodgy dealers, not big companies  like Joe Duffy or Kia.

Can't count on the part division as too low. Place an order on last Thursday so pick up on next day Friday but no order is been placed the guy forgot it. Placed the order again on Friday so confirmed to get on Tuesday as Monday bank Holiday.  No part arrived as still order placement not completed. Till now never got that ordered part. Better trained the staff

Joe Duffy Kia and Volvo

Kia Liffey Valley opened its doors in December 2012 and is located in the Liffey Valley Motor Mall. We sell the full Kia range of new cars as well as a selections of used cars. We have a full service facility on site for both regular servicing of all makes of cars and body repairs. Finance can be arranged by our business manager with Kia Credit for new and used cars on a personal loan, a low rate PCP or on a business contract hire.

Very impressed with the professionalism and courtesy shown during the sales process. Doug Ryan expertly navigated my concerns and returned a competitive financial offer for me.

Car was available and ready to collect at the appointed time and a thorough walkthrough of new features was presented. All through, an excellent start to a new relationship. Thank you very much.

Had a brilliant experience with Kia Liffey Valley. Lisa helped me with trading in my old car for a new one and it couldn't have been more seamless! Lisa was so friendly and helpful and Willie talked me through the new car before I drove off. Will be returning there in future for services and future cars! Highly recommend!

Im obsessed with KIAs and it will be our next car. However the car brand is not the problem its the dealerships. I've been Ford all my life but a certain dealership in Finglas who is now KIA has made owning a Ford impractical apart from that Ford itself has messed things up with it range especially prices wet timing belts and attitude. KIA and SKODA are by far the best its down to the final 3, Niro EV EV3 and Enyaq. The 2 finalists in my dealership by far is Annesely Old Airport Road and of course KIA Liffey Valley. I met a really professional Sales Executive called Lisa and she gave me the courtesy of understanding what I wanted and she knows her profession while being pleasant and friendly. This place was recommended by a couple in their 80s who had a fantastic experience and bought a car from them. I will be going back with my wife to hopefully pick a car. By the way went to Opel next door to check on the Frontiera, horrible car very basic and the sales guy was equally basic.

Brought my Kia  Rio in recently for annual service and I was very happy with the service. The service team are very efficient and pleasant to deal with. They made my experience again excellent. I highly recommend them for your KIA needs. Thank you

Be careful before taking used cars.
I was not expecting a reputed showroom like kia. Brought up with the damage which I have noticed at home, but they don't accept. Reluctant to get it fixed.
Please check inch by inch as a normal local garage.
Otherwise, they are fine and very professional to deal till you have a complaint.
Now I am forwarding with legal advice.

Kia Liffey Valley

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Kia Dealerships in Dublin

3 dealerships in Co. Dublin

Joe Duffy Kia (North Dublin)

Joe Duffy Kia and Volvo

Kia Liffey Valley

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